vju im Energiebunker — Restaurant in Hamburg

The view is nice and its clean up there, and the cafe is stylish, but the cafe staff are unfriendly and then on top of already being a bit unhappy with the cafe, again something happened today. Today we sat on the plastic sofas that are right in front of the cafe and we were told that because all the tables were full, that they were not serving on these seats. The sofa seats are directly in front of the cafe. The energy bunker is only open when the cafe is open, so its not like those seats are for when the cafe is closed but the bunker is open. It doesn't make sense. Why are the seats there at the cafe, but you cannot be served on them. These arbitrary rules are really annoying. We then went to Vollmundig cheesecake and coffee place just 100m away, and got coffee and cheesecake and brought it up to the bunker. If they were understaffed, then just say. But if you plan every weekend to not have enough staff to not be able to serve all the seats at your cafe, then you are doing something wrong. And i will mention the lack of friendliness of the staff again. This needs a lot of work. Also the opening times - the bunker probably is so clean because of the short opening times, but it would be nice to be able to see the sunset from up there - it closes at 18:00, cafe and bunker. The cafe can close at 18:00 but please at least let people up there to see the sunset. And on Monday-Thursday too. Also a few weekends ago, the bunker was closed for a private party. The bunker is owned by the city via the Sprinkenhof GmbH, which belongs to the city as far as I know. I guess its within their right to close the bunker for private events. Its just uncool. At least leave 3/4 of the viewing platform open to the public, but use the Cafe Vju for a private event. This whole bunker and cafe aren't on the same vibe as Wilhelmsburg, which is open and friendly and welcoming....

Despite booking a table in advance and getting a confirmation - when we go there with our guests, they said they didn't receive our booking. Then they said, they will prepare the tables for us inside, after ten minutes of not seeing anything happening in terms of preparing a table, we asked them how long it would take and then they said, when a table gets free outside we can be seated. They just changed their mind on their own and did not even inform us until we asked.

Terrible experience!!...

Heute war ich zusammen mit Freunden zum Frühstück im vju im Energiebunker. Wir hatten uns sehr auf das angepriesene regionale Frühstück in nettem Ambiente gefreut. Positiv hervorzuheben ist der tolle Ausblick im vju mit einem tollen Blick über Hamburg. Das Frühstück konnte meine Freunde und mich leider nicht überzeugen. Wir fanden das Preis-Leistungsverhältnis leider überaus schlecht. Für 24,50€ pro Person wurde ein reichhaltiges Frühstück am Tisch angepriesen. Leider war das Frühstück alles Andere als reichhaltig. Für drei Personen wurde uns eine Etagere mit Aufschnitt (eine vegetarische Optionen wurde uns proaktiv nicht angeboten), Käse, Aufstrichen und einigen kleinen Stücken Kuchen serviert. Dazu gab es einen Brotkorb mit 3 Brötchen, 3 Scheiben Brot und einigen Stücken Franzbrötchen, sowie ein sehr kleiner Joghurt mit Müsli. Nachbestellungen nur gegen Aufpreis. Das Frühstück an sich hat gut geschmeckt, auch wenn der Aufschnitt (den niemand von uns gegessen hat) leider total vertrocknet war. Den Preis haben wir alles in allem leider als sehr unangemessen empfunden und waren über das Angebot mehr als enttäuscht. Meine Empfehlung ist das Angebot und den dazugehörigen Preis einmal deutlich zu überdenken. Für knapp 25€ pro Person bekommt man in Hamburg deutlich bessere Frühstücksangebote....