Yoko Sushi Lieferservice Eppendorf — Restaurant in Hamburg

I ordered from Lieferando today a Yoko Sushi poke bowl, which never arrived after all. The estimated delivery time was 25-30 minutes and whenever I was checking the status of my delivery, the time was already passed. Of course I requested a refund through Lieferando and a Lieferando agent informed me that the restaurant does not want to give me a refund. I have been ordering from this restaurant for 1 year and for at least 2 times a week , but now after that I am definitely not ordering from them again and I highly recommend it to other people too to find another place for sushi...

I have ordered takeaway and through some system error it was booked twice. Nicest and most helpful person from the restaurant called me to inform me of it and canceled the second order. Also went out of his way to give the middle man (Lieferando) a call to make sure I get my money back immediately. Food is really good as well. Just as a tip for me and everyone who wants to order from them: do it directly through their...

We had ordered food from this establishment online, it's almost 2 hours and the food still hasn't came, and we can't cancel because we already paid and there is no option for cancelling. We are trying to contact the restaurant but no one is responding. I would say the food delivery and customer service of this restaurant is absolutely horrible and insufficient. I would not recommend...