Moe's Roadhouse – Hauptbahnhof — Restaurant in Heidelberg

This was a very disappointing experience from the start. I came all the way cause the reviews were not terrible (neither really good) and I was craving for a good burger. I have far and wide experience in burger places along and across the world and, on picture the burgers seemed one thing and then it ended up being some other. This was some of the worst overall experiences I ever got in Germany and I never thought of it cause the place seemed chill and the first pint of beer was really well poured. But then the waiters, who were sitting on a table beside me literally hanging out with friends which seemed at the beginning a friendly way quickly turned into impolite. They took crazy long to bring a burger that when it finally arrived was completely underwhelming: patties watery and lacking structure, with bacon so overcooked it had turned bitter and blackened. The bread soggy outside and undercooked and burnt on the inside. The flavors felt flat, the texture off, and nothing on the plate suggested care or balance. I don’t even gave a bite to it when I saw it was literally swimming into a puddle or whatever liquid it did sweat, even the bacon was dripping that watery and greasy brown liquid. Service didn’t help—the staff came across as indifferent at best, borderline arrogant at worst, with no real attention to the table or interest in feedback and they were rude to me for no reason. It was so surprising and frustrating, especially after asking properly to change the dish and bring a new one properly cooked they dismissed me and washed me away. The only redeeming factor was the beer—cold, well-poured, and clearly better handled than the food. Otherwise, nothing lived up to the expectations. So I paid for the beer and left the place. Not...

Absolutely recommended for steak and burger lovers. Really huge and juicy burgers. The tastes of most of the burgers were amazing and everyone was satisfied with their orders. The meat was really tender and juicy. I had the double chicken BBQ burger and it was one of its kind I have eaten. The cheese fries were also amazing but we had to rush to eat it as after getting cold it is not that good. The brownies in desert was delicious but the cheese cake was too firm. Only ice creams are also available on the request. The people at service are quick and responsive. The order preparation was also real quick. The ambience is rustic with all those wooden interiors. They do have a see through glass window where you can see the flaming grill every now and then. The card payment is accepted. Overall it was a really good evening spent here. But they do need to fix their toilets. It has an unbearable smell of gutter or however you know a really bad smell. If you have eaten a nice food; and sensitive to smell then you might take all of that out. They really need to fix the...

To be really honest, this place was better...

We tried the chicken tender as starters: The breading was good, thin airy and crispy. The chicken itself was not that good as it was not very tender and not seasoned at all.

For the main dishes, we took the bbq burger and the bbq pork ribs. The burger was good, the patty tender, well seasoned and thick. The bun were soft and fresh. We had nothing to critisize really. As for the pork ribs, its unfortunately was gave us the impression that the place was better.. The meat was not tender, you had to cut between each rib to be able to eat as the meat was still stiff and a bit dry! The bbq sauce was okay, it rescued the dish.

As for the coleslaw and fries on the side, delicious as usual.

Dessert: brownies Really big portion for the price, you get 2 brownie slabs with 2 scoops of vanilla icecream and a lot of whipped cream on the side. The brownie was fudgy and rich in taste, the vanilla icecream milky and creamy, i would rather skip on the sprinkles on top as they added an unnecessary crunch to...