ALEX München Rotkreuzplatz — Restaurant in Munich

We visited many times to Alex, for brunch and evening meal. Food wise it is excellent. ⭐️

But once experienced super arrogant and rude staff member. We reserved for 7 person, but at the end we had +2 persons, we politely requested if it is possible to get a bigger table. The staff member waved his hands out of rudeness and commented to other staff member, that “Tell them to go outside and wait.” So other staff member instantly intervened and arranged another bigger table, which was anyhow not reserved(Thanks to him).

The same rude waiter took out our orders and didn’t serve food for one person till the end, even after reminding twice. Later gave an excuse that “he forgot to serve and food became cold, so he decided not to serve”. It was unacceptable.

Super unfriendly, rude and incompetent staff member(one specific staff member).

After that experience we decided to think twice before visiting...

Nice looking restaurant. Very big menu with lots of variety, from Indian curries to burgers, steaks, currywurst, Schnitzel, salads, pasta dishes, pizza rolls, tarte flambee, bowls, soups, breakfast brunch - so there's something for every taste. The things we ordered were adequate and portion sizes were adjusted in a way to reduce food waste, which I appreciate a lot.

In addition, the place offers a wide variety of different drinks, both with and without alcohol, including lemonades. The cocktails looked nice, the lemonade was okay but I would have expected more from the price point.

The toilet facilities looked clean and the service was friendly. The restaurant is located near a road with significant traffic, so when sitting outside it can be rather noisy. Overall, this is a decent option to have a drink and a small bite with friends, if you're close by, as likely everyone will find...

I’m giving this place one star because it has a really nice buffet on the weekend. Other than that, the whole experience sucks! The service is absolutely horrendous. I once stood at the entrance with a 2 y.o in my hands, just wanted to know if we can sit, and I had to stop a waiter, which completely ignored me and kept on walking, so we left. When you order a drink (water!) it arrives when you’ve already finished your food, and only after you asked twice what’s going on with your order. Then you need to beg someone to take your money when you want to leave. This place could be so nice if the weiters were actually doing their job. Horrible experience. Go there but be ready to be a treated like a...