Opening at Perlach Plaza.
Never been to a Five Guys before but heard plenty about it online especially Youtube and everyone raving about it. Having read the previous review about costs and hence giving 1star, that is so typical German and cheap Neuperlacher who probably only shops at Aldi. I , too, eat McDonalds due to the convenience however I have to say that even though the cost at first may look high, the quality is second to none. My small cheeseburger I filled with mushrooms, relish, tomato, salad, cucumber etc has been as humengeous and filling as BigTasty but completely fresh. The small fries I couldn’t even finish and are as 3 large McDonalds fries and the small milkshake with peanutbutter is so tasty and filling, try the never available milkshake at McDonalds that only provides 3 flavors. Free refills for soda and plenty of peanuts available at no charge. My total was €18. Was it worth it? Absolutely.
Graham was sweeping the floor and cleaned tables non stop. Has been lovely to talk to and been so attentive and kind. Nothing was a problem for him. All staff have been pleasant and well trained and I am happy they all speak English.
True American vibe. I wish Five Guys all the success at Perlach Plaza, at least now you can save on your flight to the US and get amazing service.
Well done and welcome...
Read moreSo where to start, at first I REALLY wanted to give this restaurant around 4 stars because food was mostly alright - just the beef patty lacked salt, french fries were quite salty, for drinks...
From ex-waitress + ex-bartender with close to 10years of experience in restaurant setting view, cashier lady acted super professionally, even chefs were nice to me and my fiancé. But when I tried to re-do two my own messed up drinks I was, not calmly told, but shouted at by old looking tall guy about changing drinks that as far as me and my fiancé knew, weren't limited to refill. I despite having internal panic attack, calmly complied with shouting man's wishes and just threw out cup so I don't get shouted at more. I am sorry but I, as ex-worker of restaurant in Lithuania, was taught to always respect customers and be calm, assuring, helpful to them, so I expected same from worker too.
I and my fiancé would have been willing to return to this restaurant despite an ok - burger, salty french fries but we won't return...
Read moreThe first time I went to Five Guys was the opening week in Frankfurt. The burger was disappointing then - bloody meet, soggy buns. So I avoided Five Guys for a long time even if it's considered a beacon of classic American burgers.
So this Saturday night when we parked in front of Five Guys in Perlach Plaza, we didn't even have a plan to go in. But the restaurant looked very inviting on a quiet night and we all had a craving for a milkshake so we went in.
And the milkshakes were extremely satisfying. These days the milkshakes you get in any American burger chain (read McDonald's and Burger King) are powdery goo mixed with ice slush. But not here. The shakes were thick and felt actually made from ice cream (not sure if they are!). The flavour was not overpowering and artificial.
I also ate their classic Cheeseburger - double patty, seasam buns and good amount of cheese. A definite redemption from my prior memories.
That Burger and shakes made me realise why it's such a nostalgia in America.
Would go...
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