This was the worst experience ever. As soon as we arrived, before sitting, we asked for the english menu and they told us that we had to sit for that. (Ok…?) We sat and he asked us for drinks before giving us the menu, we ordered 2 waters. The table was a complete mess and we had to ask for it to be cleand since he brought us the waters without cleaning it. Once the menu arrived we noticed that we didn’t like the food so we kindly asked to pay for 1 water (since the other one was CLOSED) and go.
They said it was 19 euros for 2 waters (apparently water, which is the only thing that it’s written in german on the menu, costs 8.50€) First of all 8.50 x 2 makes 17€ so we don’t understand where the 2 extra euros came from, secondly the told us that we HAD to pay for the unopened bottle since they brought it to us… non even gonna comment on that. We said that we were only gonna pay for what we consumed and the waiter started screaming at us and getting closer and closer to us. Who we think was the manager told us that he was going to do us a favor by not letting us pay for the unopened bottle (thank you what a gentleman) and then he tried to correct our english (which was perfect since of us is from UK). But even if it wasn’t perfect who do you think you are to do that? We literally stormed out of the store, we hope nobody will set foot in this place...
Read moreWe visited this restaurant after the trade show in the Messe. We made the reservation one day earlier and I would suggest to do the same (at least during the trade show days). The service was good and attentive. Drinks arrived quickly and we waited a bit longer for the food. I don't mind waiting for the food, as I prefer to wait and have the food done right, instead have it rushed and eat crappy, reheated food. This was exactly the case as the food was really good and worth the wait. For the started we had homemade obatza which was creamy and served with delicious fresh, dark bread. For the main course we had wiener schnitzel with cranberry sauce and potato/cucumber salad (great combination), schnitzel hunter style which was served with mushrooms and spaetzle (must try) which was very creamy and butterly. Third dish was boiled beef which was tender and served with beef broth. It was served with boiled half-potatoes, which is a perfect combination to a broth. We finished the evening with their local beer which was also good. If you like the food done right and won't whine about the preparation time, I highly recommend...
Read moreWe received an awful treatment: the staff have an extremely arrogant attitude. First of all we have been seated at a dirty table, dirty menus and after our request to clean it the waiter answered very annoyed and proceed to clean with a cloth so wet that splashed everyone at the table. We thought patiently maybe it was a bad day for the staff, it can happen. But after 20 minutes waiting for someone to take our order we decided to leave, of course after paying one of the water bottles we had on the table. Initially they tried to scam us: 20€ for two water bottle (8,5€ each on the menu) which one is unopened. It started an heated argument because it's not fair to expect us to pay for a thing that is not opened and, only after the discussion they unhappily took payment...
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