Restaurant Alte Heide

We were recommended to this joint by our friend. Nice restaurant in a quiet suburb. Food was pretty good. I would give 4 stars for food, ambience & value for money.

The reason I rate this place 1 star is due to the poor service by one of their staff. We were unsure of what to order and did take a few minutes to decide. This tall lady sighed and put on an exasperated face. She could have just tell us to take our time and call her when we are ready to order but she chose to stand there with a grumpy face.

When she asked for our drinks order, I requested for tap water. Her curt reply was “still or sparkling?” I repeated I wanted tap water. Again she asked “still or sparkling?” If tap water is not served, just say so and there is no need to reply sarcastically.

Fortunately, she stopped serving us and we were attended to by a wonderful and friendly guy. He really saved the day.

The food was good in a nice setting but the service left a poor taste in the mouth.