Rüdesheimer Kaffee Haus — Restaurant in Rüdesheim am Rhein

Extremely disappointing experience. My mother and I visited this place hoping to use the restroom, but were met with rude, unprofessional, and discriminatory behavior from the staff. As a visibly Muslim woman (hijabi), it was clear I was treated with unnecessary hostility because of my appearance.

Instead of showing basic courtesy, the staff was dismissive and disrespectful, refusing access unless we purchased something — and communicated this in a particularly rude and degrading manner. The way we were spoken to was truly unacceptable.

If this is how you treat people ignorant and arrogant— especially women — it raises serious concerns about your suitability for the hospitality industry.

I strongly recommend avoiding this place. There are plenty of other establishments with respectful and welcoming staff who understand how to treat all people...

The man behind the counter is one of the rudest and most unprofessional staff members I’ve ever come across. He was aggressive, dismissive, and had a horrible attitude—as if interacting with customers was a burden. It was clear he had no interest in doing his job properly and treated people with complete disrespect.

This kind of behavior is unacceptable in any customer-facing role. He made the entire experience uncomfortable and unpleasant. If management actually cares about their reputation, they seriously need to reconsider who they allow to represent their business. Staff like this are the reason people walk out and...

Very pleasant coffee shop with very friendly staff and very good coffee. Nice location in the main street, nice deserts and good choice of creepes (pancakes) with nutela, banana and much much more, you can choose and make your own with ingredients you like. Try local special "Rudesheim coffee" with Asbach brandy which is produced over there!

Again, I visited the same place, excellent service, great espresso and very friendly staff who speaks...