More like: 60 minutes to get your waiters attention. We had a booking for two and mentioned this upon arrival. The lady who welcomed us after 5 minutes of us waiting at the entrance asked if we wanted to sit inside or outside (we mentioned inside as it was getting late and colder) after which she told us inside was full and we could choose a table outside. This defeats the purpose of a reservation.
The waiter who helped us outside was totally not welcoming, nor professional and hardly said 3 words during our stay. The staff were barely outside which led to us waiting for our 2 drinks for almost 20min and we explicitely had to ask for our pizzas to be prepared since they didnt bother checking if our starters were finished. (same for others outside) The waiter never asked for more drinks/if everything was fine/ never cleaned our table after finishing starters which led to us having a full table full of used dishes. We heard the waiter sigh very loud about 5 times for no reason which can be annoying, especially when done in your back… Other staff were more welcoming in a sense.
Overall very dissapointing since the inside looked like it had a very warm atmosphere, especially since the food was not bad at all. We would like to try another time but maybe in a different location, hoping to feel more welcome. Explicitely asking for a 10% tip is rude when not a single gesture of sympathy was shown...
Read moreWent there on a weekday afternoon. Wanted to try the July- Aug specialty: Truffle Pasta in a Pizza Bowl.
Waiter came after 10 mins although it wasn’t really full. We ordered both drinks and food (the mentioned one and another pizza). Drinks came within few mins.
After waiting for 20ish minutes, waiter came to tell us that the pizza bowl was sold out. Interesting that they didn’t know it at first. I then ordered a truffle pizza instead, but my mood was already ruined.
So apparently after waiting for some 20 mins, they “took my new order” which means I had to wait again.
In the end both pizzas came after almost 50 mins of waiting. Was the food amazing? No, rather ordinary, and not worthwhile especially when we had to pay 60 Euros for the whole experience.
I felt like there was a lack of communication among the team, causing issues with customers’ orders. Heard that another waiter took the order of truffle pasta bowl of another customer, again not knowing it was sold out already.
With the amount of money being charged in the restaurant, the service simply does not match, and the food barely.
Thank you for the experience, but not ever...
Read moreReservations have been booked for the weekend evenings, so we decided to check out the restaurant on a Sunday afternoon. Got a table easy.
I ordered the Vegan Beef Chimichurri pizza. Big chunks of vegan beef and chimichurri looked hastily thrown upon the pizza. The dough was the worst part of it, as it was undercooked. I ate different sections of the crust, and while the thinner parts tasted all right, the thicker parts was doughy. I ate maybe 1/4 of my pizza. My partner’s pizza was fine.
The waiter came towards the end of the meal and asked if I wanted to take the rest home. I said no, he asked why, and I said the pizza wasn’t good. I explained to him while some parts of the dough was all right, a lot of it wasn’t. He touched the part of the pizza that was doughy and didn’t really say anything. He asked again if I wanted it packed up. Um, sir, definitely not after you touched the pizza.
We had to pay for the whole meal, which really disappointed me because I couldn’t even finish my pizza. We didn’t...
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