Jaz in the City Stuttgart — Restaurant in Stuttgart

Comfy beds, great location, cool bar and sauna facilities.

Stayed here for two nights in February '18, not long after the hotel opened.

The beds are very comfy and the shower is powerful. The design throughout the hotel is very smart with lots of nice little details. Rooms have a mini fridge and coffee machine, as well as bluetooth speakers and a large TV.

We tried out the sauna and steamroom in the basement, both were spotless and great to use after a long day out and about. With lots of towels and robes available this is a great facility.

The bar on the 6th floor "cloud 7!" is very cool and will come into its own when the weather picks up, as there will be an outdoor roof terrace. In February it was dark and cosy with lots of candles, serving up carefully made cocktails.

Unfortunately we found the food in the main bar/restaurant downstairs to be just average, while also being relatively pricey. When I mentioned that the fries were barely cooked and tasted of cooking oil I was assured that "that's how Germans like them" and no further action was taken. Between that and being charged nearly 8 euro for a bottle of water I was not inclined to eat in the restaurant for a second time. Having said that, the bar area is a really well designed space with quality glassware and cutlery etc.

The hotel is well located for getting into the city centre (in about 20 minutes), as the Stadbibliotek Ubahn station is just minutes away. There's a Tegut food store in the basement of the huge Milaneo shopping centre next door which is very handy for picking up a few...

BEWARE OF THIS HOTEL!

I made a reservation for this hotel via Booking.com. I reserved Backbeat suite, their best room as this supposed to be our wedding trip. We are about to go to Stuttgart next Saturday and today (Wednesday) I got message from the hotel, that they were unable to use my credit card as a guarantee for the room and the room reservation is cancelled?!

Okay, it could be happened that there is problems with cards or something. BUT why they didn’t call me or sent a message, that there is something wrong and could you check it please? No, they just sent me the message instead about the cancellation.

I immediately called to hotel where they said that they downgraded my room out from the best suite, because of this card issue. I asked what I can do, can they try the card again because everything should be fine with the card? They said no, the room is cancelled and it can’t be booked to me anymore because it’s booked for someone else already as they have only two of these rooms.

I found it quite an interesting, that they can do something like this without trying to solve the problem? Anyway, I cancelled the reservation because I didn’t want some room from the basement instead of the room I booked two months ago.

And after this I made a reservation to another hotel, without any problems with the credit card. Maybe a cousin of some staff needed the room and they just cancelled my...

Maximize earnings unter the slogan „Safe the environment“A the check in the first question is not what u need, it’s what u DON’T need: Cleaning even when requested was not performed. I requested cleaning every second day to „protect the environment“ , not even that was done even I switched on the cleaning button at the door.WiFi only if u are a member after some registration or with a code I which I can get at the reception - why they didn’t ask if I need it at the check in. Slippers or any amenities only on request. There is a sticker in the bathroom that u can request it via the Tablet - that’s not true - u can only request cleaning which will not work at the end… So I tried with the Telefon but device in 403 Room to call the reception was broken, so we had to go down all the time to request for every little thing. 1 out of 5 nights cleaning was done, in the meantime no coffee re-fill - no re-fill water. Just nothing. WiFi u need to be a member instead of just join. Or request a code at the front desk… why I need to go again down instead they just tell me in the beginning. This hotel has really a worse service culture… for 150 a night, definitely NOT recommended - I felt like an AirBnb, u are all on urself but super expensive. Last but not least, it would be nice when the staff is knocking the door before they...