Polo Beach Club — Restaurant in Accra

First ⭐ the food, the onion rings were awesome 👍 honey chicken wings good, Prawn tempura great 😋 delicious. Lamb shank could have been a little more tender but good. And nice decor. Not lavish, basic but looked good. They also have shishas.👍

Second ⭐ they put huge effort to clean their beach. 50 meters of clean beach to look at respect. No cover charge. Most day clubs charge you a cover charge but then you get to spend that during the day, which shows these owners don't know much of their industry...

Third ⭐ plenty of staff happy to accommodate and give you the service. Everyone smiling. Accept the ball busters at the door with their metal detectors. DJs took a while to set up and were very disorganized breaking the vibe a half a dozen times or so with some annoying feedback, this should have been sorted before opening. Not sure if it's always like that 🤷. They had a sax player and a percussionist who were really good and got the people dancing.

I took away a ⭐ because of pettiness... for those who read my reviews the two things I dislike the most are poor service and pettiness. There is a huge pool and they want you to pay to use it, STUPID!!, We bought a couple of bottles, lunch, and dinner and they insisted we pay for the pool,🤦 this is why the pool was empty. . With everything relying so heavily on social media photos are super important bobby in the pool.

Removed a second ⭐ no WIFI, social media taking a huge hit. Not smart, over all heaps of room for improvement.

I enjoyed myself but I will try another place before I come back...

Food came 1.5 hours late, staff were helpful but ultimately couldn't do much from the looks of things. It seems there's a warring culture going on down there and the customers are the ones stuck in the cross hairs!

Management need to pull the finger out and enact some real root branch reform.

It can't be that a chain of command doesn't exist.

That would lead to chaos and the reason why....

Our food was 1.5hrs delayed

We had to ask 5 people for an update on where our food was (2 of whom were managers and couldn't really do any thing from what we observed)

The food came cold

The waitress apparently didn't hear me ask for coke and brought back a Fanta, and then had the audacity to make a face when I pointed out I had asked for a coke, not a Fanta. Actually, I wanted a sprite, but they didn't have any so go figure.

The drinks came 10mins after the cold food arrived.

You'll have to threaten to leave, and they may or may not take you seriously.

Fill in the blank dear friend with your issues. I assure you,...

This was absolutely one of the worst experiences I've ever had! Firstly, I was accosted in the parking lot by a gang demanding 30 cedis to enter the beach because supposedly the restaurant was part of the beach. Next, we were met at the entrance of the restaurant by a "security guard" that insisted upon searching my girlfriends bag and running a metal detector over me. Then, after we were subjected to both a mediocre menu and terrible service! That is to say that after waiting over half an hour for a waitress, and then having to order the food the 3 times, we were given mediocre fare which we had to share with all the flies. I asked to speak to the manager and was ignored not by the staff but the manager? Add to that the fact that our bill had a plethora of mandatory taxes including on for COVID 19 when all this took place on Christmas day 2025.And, if all that wasn't bad enough on the way out the same thugs that demanded money to get in, tried to hustle us in the parking lot . . . ! ...