Platia — Restaurant in Municipality of Chersonissos

I deeply regret to inform you of the disappointing experience I encountered at your restaurant. After making several unsuccessful attempts to reach the restaurant by phone over the course of two days to book a table for two, I finally decided to visit in person at 9 pm for dinner. To my surprise, the restaurant was empty, and it is nearly off-season. Despite the circumstances, I was asked to leave as there were allegedly no available tables for two people.

As a Global Employee Experience Manager, I must emphasize that the level of service I received was far from satisfactory. This experience has left me with reservations about ever returning to your establishment or recommending it to others.

I strongly believe that customer feedback is instrumental in improving service quality. I kindly urge you to address these service issues promptly, as they undoubtedly affect the reputation of your hotel. I trust that you will take this matter seriously and take the necessary steps...

Top: Freundlichkeit der Personal Essenqualität und -vielfalt (7 Restaurants!) Sehr gut: Strand (fantastische kleine Kiesel!) Poolbereich (alles renoviert!) Sauberkeit Gut: Zimmer (etwas altmodisch, aber bequem) Verbesserungspotenzial: Operations (längere Wartezeiten für Restaurants und Getränke am Anfang Mai) Geht gar nicht: Spirituosen und Cocktails (selten so schlechte Cocktails und Longdrinks gehabt - Wein und...

Service was good. I did not enjoy the flavors in most of the dishes, lamb came out cold Pork belly was good Desserts were...