This place has no customer service or a decent kitchen whatsoever... you have to flag down the waiters and interrupt their on going conversations to even get good or order. I went to this establishment twice. Once for drinks and dessert and next day for lunch. First visit was slow service and the drinks were not correct (which happens a lot) next day we ordered drinks, bruschetta, talagani cheese, seafood RISOTTO (not uncle Ben’s rice) and a portion of gourounopoula. First came a warm water with no ice, then the drinks, then the gourounopoula(no appetizers or silverware) then silverware after pointing it out. Then the cheese and after about 10 minutes the awful rice dish. (No bruschetta yet... Which is the easiest appetizer) After complaining that this is not a risotto the chef said that the rice is basmati (which was not even that lol) and he said he will not change the dish. 55 minutes in with 3 tables in the entire store the bruschetta which I had confirmed twice at that point was a no show. I asked for the bill and left. What a disappointment... Mr Babbis the owner/in charge did not even come out to see what was the problem. It’s a shame for kalamata this place is like that.
Note to the arrogant, uneducated and naive chef:
What is risotto rice?
To create an authentic creamy Italian risotto, the use of specialist rice is imperative. It comes in various forms and is usually very pale in colour, stubby, and smooth in texture. Grains range in length from commune to semifino, fino and superfino, which is the longest. The nature of the grain also varies from region to region. The most commonly used risotto rice in the UK is arborio, although Italians may deem carnaroli and vialone nano to be of higher quality. Other varieties include roma, ribe and baldo. Other long grain rice should be avoided – semi-round risotto rice absorbs liquids and flavours and releases starch far better, giving risotto its...
Read moreLike many of the other reviews on here, we were charged for water and focaccia with olives without having requested these items. As many restaurants across Greece are incredibly hospitable and often bring out complimentary items, we didn’t think anything of it. In fact, we initially thought it was a lovely gesture.
For lunch, we ordered the seafood grill platter for 2 people. The waitress informed us that only the octopus was grilled and the rest was battered and fried. We were happy with this regardless and proceeded to order the platter. Unfortunately, the waitress failed to mention that the seafood comes on a bed of fries (and the menu also didn’t specify this) so we ordered a side of fries. The waitress also asked if we wanted to share a salad (but failed to mention that the platter actually comes with a large salad), so we ordered a Greek salad as a secondary side. Our jaws dropped when all the food came out as it was way too much for 2 people. Judging by the other reviews, I believe they purposely failed to inform us that the sides were not necessary so they could make some extra money.
It wasn’t until after we paid we were brought our receipt and realized that we had been charged for the water and focaccia with olives.
It’s a shame that the restaurant is run in such a manner as it is in a lovely location, beneath our hotel and close to the water. The food and drinks were also delicious. We just didn’t appreciate the lack of transparency regarding being charged for items we did not request, and for allowing us to order extra sides, just to rack...
Read moreEvening of Euro Finals ITA-ENG, sitting here since 21:40...its now 22:25 I've stopped counting how many times crew of different tasks were passing by me. Not one started even to ask for my order. 22:30 one lady (function unknown) put a sticker with table number on my table. The only thing they were very quick...putting new tables and chairs for new arriving guests. It's amazing how many extra tables they have in store. BTW, any still official distance rules...forget it. I even asked one maybe person in charge if I could order, that's now approx 20min ago. I'm now for many summers in Greece, not only holidays...working. I'm used to some kind of chaos and improvisation talent, but thus tonight is a new level never experienced before. Worse than summer 2018 when 3 days no ferries between Cyclades because of weather, and the around 4000 people coming same time together in little Port of Santorini, waiting to get on Ferry. This chaos then has been mir organized than this kind of cluelessness today. To owners/manager reading this...don't even dare to come up with any lame excuse about busy evening...it would only show your own failure in management, scheduling and planning. ...one little plus...after 20min I got a 2 liter caraffe of water. Maybe they knew already... 22:45, end of first half of the game, England in lead by one, neighbor table who came 35min after me just ordered. The girl taking orders just passing by me again...do I really have to shout, wave frantically with arms, falling on my knees, begging to be allowed to order...? I'm...
Read more