Hug Me Naxos (breakfast, brunch, pizza & cocktails)

We had a not so great dinner experience at Hug Me Naxos. The manager (?) out front was super friendly, explaining the menu, and not pushy at all. We decided to eat because he was so genuinely hospitable! We ordered 2 dishes at 7:44, and received one dish, the pizza, exactly 11 minutes later! We were impressed by the fast service and the picante pizza was nice…it had a sweet sauce and a little heat. The issue with our meal was that my wife’s dish did not arrive until 8:20, 25 minutes after my pizza arrived. I’m sure it was a mishap in the kitchen, where the dish was just forgotten. Due to the long wait, we ended up sharing a few slices of the pizza and the rest got cold while we waited. We then shared her pasta when it finally arrived and took the rest of the cold pizza home. There was not explanation for the late arrival of her dish, but we did explain at the end that we were disappointed. The waitress was apologetic for the mistake and did bring us a couple complimentary yogurts with walnuts and honey as a result. I would possibly suggest a 2nd person on the floor, cleaning dishes away AND taking card payments to help speed up departures. That would be more efficient and free up tables quicker for more business. As far as the pasta dish, the meatballs were very dry and lacked flavour (and were a little pink inside), but the pasta sauce was lovely! I would return here to try their brunch, which looks and sounds great, however our experience last night was definitely not a highlight of our time in Naxos (a week).