Dharani Restaurant — Restaurant in Andhra Pradesh

Dear Daspalla Hotel Management,

I am writing this feedback to express my extreme disappointment and dissatisfaction with my experience at your Dharani restaurant in Visakhapatnam on 17/03/2023. I visited your restaurant for lunch, expecting to relish the famous Andhra meals served by your restaurant. However, the reality was entirely different, leaving me only disappointed and frustrated.

The quality of food served was terrible, and there was no minimal hygiene maintained. The rice served to us was cold and seemed to be reheated old rice, making it non-palatable. The taste of the food was below average, leaving a terrible aftertaste. The restaurant staff seemed disinterested and was not paying attention to our complaints. The stained tables, leftover food stuck to the menu, and the hard, cold rice grains were not expected from a reputed restaurant like yours.

Daspalla used to be the heritage restaurant for Andhra meals in Visakhapatnam, and I always looked forward to visiting your restaurant. However, after this pathetic experience, Daspalla has lost its charm and position for serving value-based happy meals to the target population, such as us, who are typically Telugu and Andhra persons.

Despite having such a low and miserable experience, we still left a tip to the restaurant staff, reflecting our loyalty as a customer towards the emotion of dining at Daspalla. However, this experience has left a bad taste in my mouth, and I am highly disappointed with your restaurant's service and food quality. The worst thing is the same waiter picks up the half-eaten/leftover dishes, and the same person serves food without hand washing.

Am I expected to pay 300rs per meal for this kind of service? It's like Buying food with germs and microorganisms.

I am enclosing the photos of the pathetic cold, hard rice grains, which are non-palatable, and the stained tables and leftover food stuck to the menu to give you a clear picture of the situation. I hope you take the necessary steps to fix the issues and ensure your customers have a pleasant experience at your restaurant.

A customer who didn't get any...

This place has a great bonding loads of memories. Evert time I dine-in, a quick rewind goes and leaves a smile..!

As a kid it was Daspalla Executive Food Court, Vizag I was crazy about & use to wait eagerly for my Dad to drives us all the way 20kms on his Chetak every alternate weekend..

The fish tank below the stairs.. The comic book stall beside the lobby.. One of the waiter who use to serve me little food on thali plate just for me with no charge (it was when I am small and never use to eat a lot but still wanted my food to be served in a Thali plate).. My first lift experience.. playing with fellow kids and lot more ..

I frequently visit this place and there breakfast items especially poori, pongal, ravva dosa & thali are amazing .Not to forget there coffee which is absolute bliss for coffee lovers.

#nostalgic...

This is a historical place located in the heart of vizag city. There was a huge open ground wherein an old banglow in European architecture was made available for relaxation of rulers of Dasapalla, from odisha boarder during British rule. Till 1977 it was present there and the ground was used for meetings, sports etc.

It was there that I could listen in 1973, to Sri Venkayya Naidu, today's vicepresident of India, during Jai Andhra movement. He was a very dynamic orator. Later a hotel was made by name Dasapalla.

Cozy ambiance, delicious eatables, courteous staff, beautiful interiors all of these make dasapalla a great place for outside eating.

Huge parking is available but not sufficient at peak times. The menu of restaurant navigates not only across India but extends to America and china. A...