While I was going through the feedbacks on Google, after seeing so many negative feedbacks about the staffs at this Pizzahut outlet, already a negative impression started building up inside my mind. However, one unexpected incident compelled me to look at them from a totally different perspective.
First of all the outlet is located at a convenient place. There is dedicated parking space for customers. Outlet is well illuminated and clean. Pizaa and pasta both were good.
Secondly, the staffs do try to do some push selling by suggesting you extra toppings/flavours etc. That might be because that's what they have been instructed to do. But, believe me my wife forgot her purse at the outlet and when she realized it, it was already too late for a purse to be stolen or picked up by someone, in these days. We then rushed to the outlet just hoping we found the purse. And when we arrived at the outlet, one of the staffs immediately recognised us and asked the other staffs to hand over the purse. And surprisingly, everything inside the purse was still intact. Thank you each one of you if you are reading this feedback.
And lastly unlike Dominos, they don't serve in a take away box which is not just an eco friendly practice but also gives a better dine in experience. Thanks to...
Read moreI’ve had a consistently good experience at Pizza Hut in Tezpur. I’ve ordered from them several times to my hostel, and the delivery has always been timely, with the pizza arriving hot and fresh from the oven. I’ve also dined in on several occasions, and the quality has been just as good, with the pizzas served hot and perfectly baked. The ambiance is comfortable, and the staff is friendly, making the dine-in experience enjoyable.
While the pizza options are delicious and varied, I do feel that the prices are a little on the higher side for their premium pizzas. However, the quality and freshness make up for it to some extent. I’ve also been able to use vouchers from my credit card, which was a nice perk and added to the convenience. The redemption process was smooth, which made the experience even better.
Overall, Pizza Hut Tezpur has been a reliable choice for both dine-in and delivery. The convenience of ordering and redeeming vouchers, coupled with the consistent quality of their pizzas, makes it a good option for pizza lovers in Tezpur. While the prices could be a bit more competitive, the overall experience has been positive, and I will continue to enjoy...
Read moreWe had a terrible experience at the Pizza Hut located in Tezpur, near the KRC Palace. We ordered a medium-sized Southern Fiery Chicken pizza, which was originally priced at above Rs. 600, but we got it at a 50% discount for Rs. 305. Before ordering, we visited the store and inquired about the price with the staff, who behaved rudely despite confirming the offer. As a local who frequently visits Pizza Hut, I've always been allowed to bring in outside drinks without issue. However, this time, the staff suddenly told us that outside food and drinks weren't allowed. I found this strange, as a group nearby was consuming outside popcorn and some children were drinking from bottles that clearly weren't from Pizza Hut. The staff didn't address them, only us. To make matters worse, our order took a long time to arrive, despite the app showing it was ready. When we asked about the delay, the staff said it would take more time. After waiting, we finally received our order, but the food was disgusting - the worst pizza I've ever had. It was not completely baked n also they stuffed it with only tandoor sauce and fake cheese. I felt like...
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