Chaayos Cafe at Kammanahalli — Restaurant in Bengaluru

We walked into the newly renovated Chaayos café in Kammanahalli, but unfortunately had to walk out almost immediately. We were two adults with two toddlers, and not a single staff member acknowledged us or offered any assistance upon entry—no greeting, no inquiry about the number of people, nothing.

Inside, we noticed a man occupying a three-seater sofa for his bag, one chair for his laptop, and another for himself. Several individuals were similarly taking up multiple spots, making it difficult for a family like ours to find any suitable place to sit. The staff did nothing to manage the seating or ensure a fair and welcoming environment for all guests.

If this outlet is intended to be more of a “work-from-café” space, that should be clearly communicated. As it stands, the experience was unwelcoming, and the cold treatment from the staff was disappointing. We were looking forward to a nice outing with the kids, but left...

Food :

There are a lot of options for tea. You can customise the tea to your liking with a range of add ons like laung, elaichi, masala and so on. You also have vegan milk options, which is quite good for people with lactose intolerance. But other than tea, you don't have much options for food items.

Ambience :

The ambience is okay. Nothing great about it. Just basic interiors.

Service :

Self service mostly. You have to order at the counter. Or you can order through their Chaayos app as well. The good thing is you can order ahead for both dine in and...

I've been here more than 3 times, and every time there was NO HAND WASH in the common restroom. Only after asking the staff to provide it, it was refilled. I'm worried how Chaayos is ensuring food hygiene! They're only focused on making profits, expanding their outlets, and trying to have loyal customers while lacking in these basic things.

15/12/2024 P.S. - I have filled the form but please don't make your feedback process lengthy when you can gather the same data here...