Chai Point - Doddanekundi — Restaurant in Bengaluru

Dear Chai Point team, I think chai point should re-think on the quality and their representatives shall be visited at periodically basis whether missing about quality & taste of tea. I ordered masala tea - it is watery by adding with masala powder. I can say that I was drinking an artificial tea rather than real tea.

Chai Point team - required to focus and re- do your strategy to focus on quality or else you are going to loose the customers. Instruct to each stores to adopt & quantify the prompt feedback mechanism from the customers.

Take this feedback in very constructive way and ask yourself whether we are serving tea by considering the quality & taste factors.

You are the inspiration in the food chain industry and ambassador for upcoming entrepreneurs in this sector and created a powerful brand and I am sure you are the examplery in the food...

Worst outlet I have come across. Firstly, the veg puff was not fresh, and had some sour aftertaste. Then I ordered tea which was cold, upon asking for a new one, the guy gave me a hot tea but with some weird taste. I then asked for normal ginger tea which he took another 10 mins to bring and it was literally water and sugar. Such a bad experience. I would suggest to not go to this outlet, atleast not after 7-8...

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