Extremely disappointed at my treatment by the staff (Mr. Mukesh and Ms. Ashwini).
On April 17, I made a purchase at the store and after payment (Via Gpay), I was asked to repeat the transaction (despite the payment clearly going through the first time), saying there was some error and that the first transaction would be cancelled by the bank and that the money would be credited back to my account. I was asked to wait for 15 days for the refund of the money by the bank. When I went back after 15 days, I was told that I ll need to raise the issue with the bank. It has been nearly 3 months now and I am yet to receive the money. What could have been resolved easily and instantly by the employees by checking their own account and refunding the money to me directly has become a needlessly dragged 3 month long hassle for me. I continue to write to and visit the bank repeatedly just to have the issue resolved.
Very...
Read moreI personally love the food items and capaccino over here. But the staff is very rude and they don't know how to behave with customers.
I had been visiting this shop regularly every day since it is next to my office. They don't have tea in the store. They provide tea made from machine which tastes horrible. I ordered a choco lava cake and took the tea from outside. However they have the tea in their menu and they say that currently it is unavailable but it is never available.
The staff said very rudely to not bring the outside food. The staff was right but her tone was very bad. Then very rudely said me to first throw the glass of tea and then come back and seat. She said if the owner comes she will be...
Read moreBought pastries and brownies for my friend's kids. The selection is painfully limited. All the good and beautiful Chef Bakers things you see on the Internet are made-to-order I guess. Upside was - I was told the stock was fresh. I don't know how they tasted, but they looked pretty enough to catch a kid's attention and my friend did not complain about any discomfort after eating the cakes, so I suppose their claim of fresh cakes was indeed true.
It is a petite outlet. People such as myself who take joy in browsing cake shops will find it inadequate. But, it is the only decent cake shop on the Ring Road towards Sarjapur. So, the rating is for its location, availability...
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