Domino's Pizza | Hebbal Kempapura, Bangalore — Restaurant in Bengaluru

I am not surprised to see the recent adverse feedback posted by other customers just within the last 24 hours on this Kempapura Hebbal eatery. Something seems to be grossly wrong with the administration and staff is taking a hostile approach to customers. The staff behaviour is extremely RUDE and is least expected of a brand like Dominos. In my case, one of the staff members did not even let me finish my first sentence over phone and started yelling to my request on scheduling the delivery.

This incident happened on 31-Aug-24. I emailed all the details including my contact details, store (Dominos Kempapura, Bengaluru) and staff details on 1-Sep-24. I have also sent 3 follow ups, but the only response that has come is we are looking into it and will contact you. No one has contacted me over the past 8 days.

The more Dominos let these issues unaddressed, such rude behaviour reported by others and I will continue.

Interestingly here also Dominos franchise (Jubliant) responded by asking for emailing them of the issue though emails were sent several times to the same email id that they have...

This is one of the worst experience.. the manager of the store is always rude to his customers.. does not respect the customer and starts his argument.. we had placed a order for delivery and it was 20 mins guarantee.. but as the store managers irresponsibility he was not able to deliver the order within the time and when we called the store to confirm how much more time it might take .. the store manger without our permission cancelled the order becoz he was not able to deliver it on time .. he is so unprofessional so rude and so bad .. this is not the service we accept from Domino's.. that store and the manager of that store both the shift manager and the day manager both are very arrogent.. they treat their customers like we have done a mistake.. this is not the kind of service i expected from Domino's .. never gonna order from this store as they never deliver on time and manager cancels the order if he is not able to fulfill them. Pizza Hut is much better than this...

Worse staff ,worse service ,the worst way to treat customers I got a feeling that the staff was serving me food for free and I wasn't paying them money I have been visiting this place for almost 8 years this was the worst kind of behavior I have ever revived in all these years .so rude the staff is I wish you people change the people soon or else I am very sure u will go out of business in this place very soon .my pizza quality was so bad that I would say the sheet of paper was more fat then the size of pizza crust wasteage of money at your outlet .I will never visit this place again I would rather prefer pizza hut from now on than your place and would recommended all the same .in the outlet it is so suffocating I could not sit inside with my friends and they refused...