Mad Over Donuts — Restaurant in Bengaluru

Today I went to this store and this store is 👎👎👎

And

The sales guy was on call for almost 15 minutes and didn't attend me at all

After I forcefully asked him he put his phone on hold and came to me and ended up saying no cash and he doesn't have change so he insisted on me for UPI and credit card.

I maintain UPI and cash only

My bank UPI was down so gave him almost full change but still he refused to accept the order and said that I should give him the exact change and take the order and he continued on call.

First your store is in a shopping mall opposite the fun city and the hamleys play area, The kids who come out by playing there get excited by seeing the donut and this guy on the phone and not ready to attend the customer at all

Either MOD training team is not training the employees properly or the sales staff is not interested for the job

Ps - I have attached the store and store...

I don't often leave bad experiences as reviews. But I think I should leave a review of my experience make me mad in 'Mad over dounuts' today. I ordered 20 'boxes in 3' around 7:30 pm for tomorrow morning event. But they delivered only 20 donuts to me. Donuts that were not delivered were refunded through swiggy, and again, I paid for delivery and swiggy platform usage fees and reordered 14 'boxes in 3'. But they delivered only 12 'box in 3' again. now it's 11:50pm. I need donuts for 60 people for tomorrow morning event, what should I do? I spent more than four hours working on this issue, but I eventually failed to order 60 doughnuts and I had a setback in preparing for tomorrow's event. Is Ordering 60 doughnuts difficult work this much? I never expect i got wrong delivery in a same day at...

I don't understand the policy that if I want to get donuts packed it has to be minimum 3.. and the sales boy was like either rake 3 or we won't give u . Is it a compulsion that for getting a donut packed and for u to save 5-10 bucks for your stupid packing I buy additional donut...