Popeyes - Famous Louisiana Chicken — Restaurant in Bengaluru

Something is up with this outlet of Popeyes. I came to Bangalore after a travel from Delhi - where I recently discovered this brand. Became such a fan of their product that I found myself justifying going for fast food burgers so frequently.

But this outlet is doing such a good job of making me want to stop eating Popeyes burgers all together again.

Last week - after placing an order via Zomato, I decided to walk in to the outlet the next day - just to enjoy the hot burger and at a proper price. Now - when I ordered the medium sandwich meal (burger, chicken popcorn, soft drink) - the cashier billed me for a medium burger, LARGE popcorn and a LARGE soft drink. Now I don’t understand what kind of training went to make someone a cashier there - but I found this out after I received my order in hand. The medium meal was billed with large options without consent.

Now, I reported this to the supervisor - who didn’t really understand what to do - but told me to download the app and use the coupons / discounts there.

Which didn’t seem very customer centric service - but what the heck - let’s move on.

Now - this time when I placed the order from the app - and I placed an option of a Large popcorn - received a Small instead. Now, since this is from their own app - there’s no ticket raise like Swiggy / Zomato. So what they deliver you is what you get. If you get scammed - best of luck. If not - enjoy the food.

Still reminiscing the amazing buns from Popeyes Delhi.

Again - something is up with...

I recently ordered from the Popeyes outlet in RR Nagar and, honestly, it was a pretty disappointing experience. First off, the delivery took more than an hour, which was way longer than what was initially promised. To make matters worse, when I tried contacting the store to check on the status of my order, their contact number was switched off. It felt really frustrating not being able to get any updates, especially when you’re hungry and waiting.

Coming to the food — it was quite underwhelming. Given Popeyes’ reputation, I was expecting much better. The chicken was excessively oily, making it feel heavy and unappetizing after just a few bites. Instead of the crispy, flavorful chicken I was looking forward to, it was just drenched in oil, which completely ruined the taste. The rest of the food was average at best — nothing stood out or made me feel like I’d want to order again anytime soon.

Overall, between the extremely delayed delivery, lack of communication, and subpar food quality, this experience was far from satisfying. I hope they work on improving both their service and food quality because, right now, it’s definitely not living up to the standards you’d expect from an international brand like Popeyes. I personally wouldn’t recommend ordering from this outlet unless they make some serious...

A Bitter Experience at Popeyes, Gopal Mall (RR Nagar)

I had a very disappointing experience at Popeyes in Gopal Mall, RR Nagar. The service was extremely poor, and the staff seemed completely unbothered by the customers waiting. Despite placing the order, I had to wait far too long to receive even a simple meal. There was no sense of urgency, no proper communication, and no apology for the delay.

What should have been a quick bite turned into a frustrating, time-wasting ordeal. The tables were not cleaned properly, the service team lacked basic courtesy, and the overall experience fell far below the standard one would expect from a reputed international brand like Popeyes.

For a brand known worldwide for fast service and quality, the experience at this outlet was shockingly unprofessional. I left highly dissatisfied and would not recommend this branch to anyone who values good service and respect for...