Positive Aspects:
Many users love the McDonald's app, citing its ease of use, rewards system, and convenient ordering process. The app has an average rating of 4.82 out of 5 stars on the US App Store. Tasty Food: Some customers enjoy the classic McDonald's taste, with many praising their burgers, fries, and breakfast items. Good Service: A few reviewers have mentioned friendly and welcoming staff, particularly at specific locations.
Common Complaints:
Slow Service: Several customers have reported long wait times, both in-store and at the drive-thru. Some have even waited up to 34 minutes for their orders. Incorrect Orders: Many reviewers have experienced issues with incorrect or incomplete orders, often citing mistakes with mobile orders. Poor Quality Control: Some customers have reported finding cold or overcooked food, which can be disappointing. Unfriendly Staff: A few reviewers have mentioned rude or unhelpful staff members, which can negatively impact the overall experience.
Overall Rating:
McDonald's has an average rating of 1.8 out of 5 stars based on 541 reviews on McDonald's official website, indicating that most customers are generally dissatisfied with their...
Read moreThey are running a SCAM. I wanted to grab a quick bite, so I decided to go to their drive through window. As soon as I entered the mall premises, they handed me a card, and I went ahead and placed my order. The point of a drive through is to get fast food early but they took more than 20 minuets to finally hand my order. I know this because, apparently, the mall charges you parking if you are inside the premises for more than 15 minutes. That too a whopping Rs.60, even if it becomes 16 minutes. So to sum up my experience,
As a customer, I feel cheated. I just went to get a dessert, and I had to pay almost that same amount (60 rs) as parking money when, I was not ay fault and the restaurant only made me wait to get my order.
The mall along with the restaurant are scamming the customers. Because 60 BUCKS for just using the drive through facility? Is this a joke?? NEVER GOING TO GIP MALL AGAIN....
Read moreHello fellas, it’s been quite a while since I’ve posted anything here but today I am here to share my views on McDonald’s and i.e awesome !!
Last week I visited McDonald’s for having my usual Mcspicy chicken burger (or wrap sometimes) but at the counter I saw that they’ve recently launched their new signature burgers (I am not familiar with every burger but all of them goes by the name of “grand”.
So, i took a risk (though McDonald’s knows how to make smoking burgers but still 1% doubt) and ordered their grand chicken burger. The bun was fresh and seemed very glossy, lettuce with tomatoes in it tasted heavenly delicious and lastly, the patty which was a game changer - it tasted somehow similar to mcspicy chicken burger but was less spicy and more season oriented. Also, the cheese slice took the whole flavour to next level.
Price and service - It costed me between 220 - 240 per burger without opting for any meal. Service was on time and very polite staff.
Overall - I would recommend you to try these burger series out...
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