Terrible service. We had to ask for water thrice, then we were served water. We ordered pizza, pasta, mojitos 30mins later we were told the order for pasta wasn't placed by the server. Server charged extra for making the drink strong (we sent back the drink after taking only one sip still we were charged seperately which is simply not ethical) Penne a la vodka gave me and my friend food poisoning. After spending the amount we did we expect better quality and service. We paid for the 60ml shot we added after finishing 70% of the drink but after taking the first sip we asked for extra strength we had to pay for that as well we did recieve an apology from the server. We however will not be considering your establishment in the future or recommending it to anyone as our experience was highly disappointing which was unexpected as most reviews were good but I guess the set standard couldn't have been maintained for each customer equally. I have given 1 star according to my perspective and experience which may not be same as others but as a disgruntled costumer i must share my experience because at the end of the day it was me and my friend who suffered food poisoning. I understand alcohol is expensive and as a culinary student who has worked in ITC briefly I have high standards for where i dine. Hopefully no one else will have the same experience that me and my friend did because it was simply unpleasant Edit- I have been in bed sick all day and i only ate at home I have been on medication since last night 4am and this is unacceptable that I've been accused of lying this should go to consumer court because this IS NO HEALTH JOKE the only thing I agree on with you and obviously HACCP rules have not been followed in the kitchen by the staff therefore both of us have suffered. And while disrespect is concerned, your response to my review and experience is highly...
Read moreI have been to this place before and the food is quite nice. However, we came for Happy Hour and their pricing was completely different. We showed them the pricing on Swiggy Zomato and Google but they refused. We were charged 599/- for a 330ml corona beer as per their menu log. The manager was ill mannered. They tried to cover it up by mentioning this price is for 1+1 offer. So we repeatedly kept asking if their menu pricing is different on other times vs happy hours which they clearly denied. Very disappointed. Customers should not be cheated and pricing should be fixed. HUGE SCAM we do not know what to believe and what not to believe. Moreover, we were not even served with a drinking menu. Once we challenged the bill and asked for it, we were provided with one. The manager mentioned that if we want discounted rates we should visit on some other time. Clearly the point was not the amount on the bill but their ethical issues and definitely the behaviour
REPLYING TO THE TEAM’S RESPONSE: Thank you for clarifying that the happy hour pricing is different. No we do not need your discounts but some transparency on the part of your manager and better behaviour would be appreciated. Kindly train your staff to answer queries properly as we asked this particular question multiple times to which they replied and confirmed that their “price for 1 corona 330ml is 599/-“. Am sure you have it on camera for...
Read more"My experience at Belmonte Bar and Restaurant was nothing short of exceptional. From the moment I walked in, I was greeted by a trendy and inviting atmosphere that perfectly balanced the ambiance of a bar with the warmth of a restaurant. The décor was modern yet cozy, with dim lighting and stylish furnishings creating an intimate setting.
Now, let's talk about the food – it was simply outstanding. Each dish I tried was bursting with flavor and expertly prepared. From the appetizers to the main courses, every bite was a culinary delight. The menu offered a diverse selection, catering to various tastes and preferences, and I appreciated the attention to detail in each dish.
The service was also top-notch. The staff were friendly, attentive, and knowledgeable about the menu, providing excellent recommendations and ensuring that my dining experience was nothing short of perfect.
Overall, Belmonte Bar and Restaurant exceeded my expectations in every way. Whether you're looking for a delicious meal, a refreshing drink, or just a stylish spot to unwind with friends, I wholeheartedly recommend giving Belmonte a try. You won't be...
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