My Bar — Restaurant in Delhi

Urgent Review of My Recent Dining Experience about dining with cockroaches.

Management,

I am writing to express my deep concern and disappointment regarding my recent dining experience at your establishment.

On [3rd October 2023], I had the unfortunate experience of dining at your restaurant, and I must say it was far from pleasant. As I sat down to enjoy my meal (Paneer Takatak Tikka), I was shocked and appalled to discover cockroaches on my table and even roaming on the food that was served to me. This experience was not only unsanitary but also highly disturbing.

I believe it is my responsibility to bring this matter to your attention as a concerned customer. The presence of cockroaches in a dining area is not only a severe violation of health and safety standards but also a severe inconvenience to your patrons.

I kindly request that you take immediate action to address this issue:

Conduct a thorough inspection and pest control treatment of your premises to ensure the complete eradication of any pests.

Train your staff in proper hygiene and cleanliness protocols to prevent such incidents in the future.

Implement stringent quality control measures in your kitchen to guarantee the safety and hygiene of the food you serve.

Consider offering a refund or replacement meal as a gesture of goodwill for the distressing experience I encountered.(This was done by the owner but this gesture doesn't justify the unhygienic food being served)

I sincerely hope that you will take these matters seriously and promptly rectify the situation. I believe that with the right actions, your restaurant can regain its reputation for providing a safe and enjoyable dining experience.

Please be aware that I plan to share my experience on various review platforms to inform other potential diners of this unfortunate incident. I hope that my feedback will serve as a catalyst for positive change within your establishment.

I look forward to hearing from you with an update on the steps you are taking to address this matter. Your prompt response and appropriate actions will be greatly appreciated.

Sincerely,

Vikas A concerned...

Cost is little high average service.near Ram Krishna metro station in Par Gang. Staff is good but all options not available from bar menu. 20% GST is extra applied on MRP price. They genraly not allowed Nepali people in bar. Few years ago I saw this type case in bar. Live music not available high volume songs play inside. Easy assesibility from Ram Krishna metro station and too far from New Delhi railway station approximate 15 to 20 minutes distance by walk. The way is consusted and full of traffic. Don't expend much time after Drink on this Road (New Delhi -Ram Krishna mark). Pick pocket and fraud chances is high on this Road so don't go with any unknown person or any offer like Girls, Drugs, and low cost hotels. Finally good place for enjoyment have a...

1 - very bad customer service they provide one person for service...he even don't serve properly and they take service tax 10% even they dont provide any service. they just put plates n food on table but not serve food so why they took service tax. 2- Very loud music at place of siting and talk and no proper place for dance. 3- Cold food and no good in taste. 4- Ambience is not so good and not lighting also. 5- They provide wrong bill initially they provide me bill around 3900 but later when we asked and calculate they return 200 rps. so whole experience is not good and i don't feel good its my birthday party and its not upto my and friend...