Oven Story — Restaurant in Delhi

Poor and pathetic response.

Order date: 4.3.2020, 7.56pm For a little party, we try to order pizza from oven story

After about 5 minutes, I got call from +91 740**681, asking if I will provide change if amount 965. I told him OK.

I was give expected delivery time of 1hr 13min as per app status.

At 9.02pm, I got call from +91 870 **650, telling me that whether I ordered that pizza, to confirm the same. After 1 hour, that call was made for confirmation, it is a joke? He told that if I confirm, the order will be delivered after 10pm !! ( More than 2 hours now)

App shows that order is cooked and expected delivery time is 13 minutes at 9.02pm.

My party was spoiled by Oven story.

I have taken up the case with Ovenstory but no action...

This has been the weirdest experience in the history of my food ordering. We ordered the Pizza at 11:19PM and it was delivered to us exactly at 12:57AM.. which is around 100 mins. I wonder what they were actually trying to make out of the pizza this time. Fortunately the delivery guy appeared and upon asking about the contact number, he was not very keen in sharing the same at first.. Finally after a few attempt. He shared the number of a guy named Manish who like any other manager apologized over the late delivery. Apparently there was a fist fight amongst their workers which led to the delay. Overall pathetic experience. And the pizza quality was not something wow sort. It was an average...

Ovenstory is a relatively new outlet when it comes to Pizzas in a country where Dominos is a raging bull. But even their menu hasn’t seen much change in the recent time – not for the vegetarians like me. I have tried almost all the vegetarian options they serve and hence always lookout for a change. Ovenstory boasts of their new Cheesy Base Pizzas with unique flavors. They do have a handful of outlets in the city. The only thing to note is that they don’t have dine-in facility. But the good part is, they are listed on every Food ordering app ! Nobody would mind getting some yummylicious pizzas on...