Kamat Restaurant — Restaurant in Devbhumi Dwarka

Dear Management of M/s. Kamat Restaurant,

I am writing to bring to your attention the concerning issues regarding the quality of food and the behavior of your staff at your esteemed establishment. It is with great disappointment that I must express my dissatisfaction with the current state of affairs, which can only be described as subpar.

Firstly, the quality of the food provided at M/s. Kamat Restaurant is far from satisfactory. Regrettably, it can only be described as third-rate. The taste, presentation, and overall culinary experience fail to meet even the most basic expectations. As patrons, we anticipate a certain level of excellence in terms of flavors, freshness, and overall preparation, which unfortunately, your restaurant seems to be lacking.

Secondly, the behavior of your staff members is not up to the standards that should be expected from a reputable establishment. Politeness, professionalism, and attentiveness should be the core values upheld by your team. However, the conduct of your staff falls short of these expectations. Their attitude towards customers is less than satisfactory, and it reflects negatively on the overall dining experience at your restaurant.

In light of the aforementioned issues, I kindly request that immediate action be taken to rectify these shortcomings. It is imperative that you address the concerns regarding the quality of the food and conduct thorough training sessions for your staff members on customer service etiquette and professionalism. By doing so, you will not only regain the trust of your patrons but also enhance your reputation as a dining establishment committed to excellence.

I sincerely hope that you will consider this feedback seriously and take the necessary measures to improve the food quality and staff behavior at M/s. Kamat Restaurant. As a loyal customer, I believe in your potential to overcome these shortcomings and provide a dining experience that aligns with the expectations of your valued guests.

Thank you for your attention to this matter. I look forward to witnessing positive changes in the...

Terrible Experience at Kamat Restaurant, Dwarka I visited Kamat restaurant in Dwarka for lunch on April 20, 2024, and it was a horrifying experience. The restaurant was shockingly unhygienic; a foul smell emanated from the menu cards. Concerned about hygiene, we politely requested to inspect the kitchen. However, instead of cooperating, the manager responded with utter rudeness, refusing us entry and displaying a complete lack of professionalism.

The attitude of the staff and management was appalling. Their refusal to allow us to verify the hygiene standards was not only disrespectful but also raised serious doubts about the cleanliness of their kitchen and overall food safety practices.

I strongly advise against visiting this establishment. Not only did they fail to meet basic hygiene standards, but they also treated us with contempt and insult. Save yourself the trouble and avoid Kamat Restaurant in Dwarka...

Highly overrated place. Rates are high but quantity and quality is not as per rates. Service was bad,most of the items were not available from the menu. Went there for dinner and staff was pushing for buffet dinner option sighting non availability of items. Don't get carried away by Kamat name,which is popular chain in Maharashtra and Karnataka. Food is also below average in taste,service is slow,staff is not cooperating. They won't accept UPI payments,only card and cash payments. Ambience is good but its of little use when food and service is not good. Not recommended at all. There are many options available in Dwarka for 1/3 rate of this hotel and 100 times in...