I have thrown my birthday party at The Clock Tower and must say that I am spellbound by the service and ambience as well. I have tried so many thing and not even a single item hasn't disappointed me.. Coming to the items I have tried -
Today I planned my son's birthday party in Clock Tower and everything was preplanned & fixed with Manager Kunal that Music will be played at the time of games & cake cutting but at the 12th hour they denied about it. It is pretty basic thing even we go to a restaurant to celebrate birthday but they denied in 50 pax gathering. Our party time was 12:30 but ballon decorator who arrived at 10:00 A.M. was denied entry in hall till 12:00 Noon on some vastu shastra logic. Even DJ guy was there and he agreed to play music a day before and even on the day he arrived but denied it at the last movement when children's game started. Plates were not given at the time of starters & also water bottles were not given to guest. Planned menu like Pizza was served very late and in bits & pieces. It is a very pathetic restaurant and management and service is very poor. We paid payment in full but even then clock tower spoiled our party and don't trust manager Kunal & Swarup. They change there commitment and words in seconds. They have no value of guests and don't have basic sense to deal with customers. DON'T ever book your party at...
Read moreI’m updating my review for this restaurant based on my recent experiences. Unfortunately, the quality has declined, and the staff has started showing unnecessary attitude.
The food has been average during my last three visits:
Ordered Chicken Lababdar and naan for takeaway — the curry was excessively spicy, and the naan was just okay.
Dined in with family — again, the food was too spicy, and there were long waits between dishes despite the restaurant not being crowded.
Had lunch with friends — overall, the food was underwhelming.
To the Management:
Your DJ seems to have an inflated ego. When we politely requested one song for a child, he responded with unnecessary attitude. Why? Is he not being compensated properly?
Please train your chefs better — if this continues, more people like me may stop coming altogether.
Thanks, but I’m done...
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