I had the most delightful experience at Burger King, and I just had to share how truly amazing the customer service was! From the moment I stepped in, I was greeted with warm smiles and a welcoming atmosphere that instantly made my day. A heartfelt thank you to Pranita, who went above and beyond to make my visit so special. Her kindness, patience, and genuine care turned a simple meal into a memorable experience. She paid attention to every detail, ensuring my order was perfect while making me feel valued and appreciated the entire time. It’s rare to come across someone so dedicated to making customers feel at home, and Pranita truly embodies what great service is all about. The entire team was friendly and efficient, creating a positive and enjoyable environment even during the busiest moments. I left with not just a satisfied appetite but also a big smile, thanks to the wonderful service. Thank you, Burger King, and a huge shoutout to Pranita for making my day brighter—you’ve definitely earned a...
Read moreEmployees of this Burger King are fraud. They will charge you ( especially an employee named Bhakti) extra for meals, I ordered double crispy meal and she randomly added a chai to my order. I questioned the charge and she told me that it is for medium coke. I was like I never asked for medium coke just give me regular coke and she was like no we can’t do it and started giggling with other employees. Then I saw the man preparing my burger ( maybe someone named Rahul) he literally pulled out used disposable gloves from his pocket and started preparing the burger. I questioned that and they ignored it. When finally I was served the burger the server didn’t even knew I had a meal. He was asking me if it was a meal or just burger by itself. When i informed him it is a meal he gave me a small coke. If going to alpha one mall visit...
Read moreExtremely rude staff Princy (Name of the staff in question), was abusive towards customers as well as her co-workers, told customers, "Order ho gaya Hai to hat yaha se", I have often visited burger king in Nexus Ahmedabad One mall, however this was the worst experience I ever had at this outlet, the manager was equally bad, order was placed to not have onions yet it did, if someone had religious reasons for the same, the outlet would have been dealing with legal disputes by now.
This kind of attitude was considered also encouraged by the store Manager, who was openly seen replicating this behaviour with the customers.
I would never be visiting this outlet of burger king again, they don't deserve a dime...
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