Looking at reviews I went in with the appropriate expectations only to be disappointed. Here's a take from someone who intensively travels across the country and swears by the breakfast buffet. Take it as Constructive Feedback: Strength points-
To sum it up, I understand hospitality industry has been hit by covid and that was visible with inexperienced servers who were trying to do their best and specific before-hand phone calls to enquire about the available dishes on buffet spread that didn't answer my question. No complaints about them. Everyone is just trying to get by. I also understand if you have to cut down on costs but serving food that is below standards at that price is also unjust to your guests who have been equally affected. this could be no excuse. If at all, you need to take extra care of your guests, who show up to spend their valuable money. As things are at Timpani right now, I'm afraid to say it could pass it off as a local place but definitely not a place for pan India traveller. Definitely not at...
Read moreWent to Timpani for Hindu New Year lunch, hoping to eat buffet but to our surprise there was no buffet for lunch only for dinner, there was no sort of indication that the buffet was not available for lunch and neither were we informed about the same by any of the restaurant staff, but still we sat down as we had become extremely hungry. The restaurant was not busy at all just a few tables and also they were short on staff as there were only 3 restaurant staff members handling the whole restaurant. After looking at the menu we ordered Chicken Angara tikka, cheese garlic bread and Mutton dum biryani. Once we had finished ordering the food we were informed that we would have to wait 20-25 minutes for our food. Astonishingly it took them a little bit more than that to bring our first course and it was not Chicken Angara tikka that we got but Chicken Malai tikka instead along with cheese garlic bread but instead we got Cheese Chilly Toast. We sent the Chicken Malai tikka back but not the Cheese Chilly Toast as we had grown hungry and already eaten 2 out of 4 pieces of toast and it felt wrong to sent that back. We waited another 10 minutes for the right dish to come to our table. We gave a very average review about the Angara tikka to the restaurant staff as they were not spicy as their name suggests but really very sad and mild, to which one the chefs (Chef in charge I assume) came out with a concerned look and asked about the Angara tikka and we told him the same thing that they were no where near to what they are named after and surprisingly the quite opposite, to which the chef gave a very lame reply as they normally make them mild and not spicy as people don't eat very spicy. ok, good but all you need to do is ask the customer what level of spicy they would like to have when the customer is placing the order not only after the customer has sent you a bad review about your food and you give an excuse that you normally make it mild, so sad. Lastly we got our Mutton Biryani which came while the chef was talking to us and the server just came and served us without asking if we were done with the starters or not, just felt a bit rushed as if he had to be somewhere and we were the ones making him late. The other two restaurant staff Miss Sharmishta and Miss Bhadouri (Sorry if I spelled their names incorrectly)were really very good and professional and tried their best to make our day. All in all our New Year lunch and mood was absolutely ruined, what a great start to the new year. In brief I would just like to say that it was nowhere the experience that we were expecting from a 5-star restaurant and we feel if we had gone to a normal restaurant the food would have come faster and would have definitely been better than what we had. It is not about the money or getting discounts but the experience and quality that matters. My family are frequent customers of The Great Kebab Factory and Timpani restaurants, but after today that is not going to be the...
Read moreMy experience at Timpani, the multi-cuisine buffet restaurant at Radisson Blue Ahmedabad, left much to be desired. Despite the luxurious ambiance, the overall impression was marred by disappointing aspects.
We chose Timpani for a corporate dinner, expecting a delightful culinary journey. Unfortunately, the food fell short of expectations. The flavors lacked depth, and the overall quality left much to be desired. The saving grace was the accommodating staff who, upon our request, prepared a satisfactory Paneer Butter Masala. However, this lone positive note was overshadowed by the shortcomings in other areas.
Service, a crucial element in any dining experience, also left a lot to be desired. The staff's responsiveness and attentiveness were lacking, impacting the overall enjoyment of the evening. Considering the substantial expenditure of around 1300+ taxes per person, the value for money was conspicuously absent.
While the ambiance at Timpani was commendable, providing a sophisticated and pleasant setting, it failed to compensate for the overall subpar experience. The beautiful surroundings alone cannot justify the steep price tag and lackluster culinary offerings.
Regrettably, this experience has left me with no intention of returning for dinner at Timpani. Furthermore, I cannot, in good conscience, recommend it to others seeking a satisfying dining experience. For the price paid, one expects a harmonious blend of exceptional service and delectable cuisine, a combination sorely lacking during my visit to Timpani at Radisson...
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