Update: I have ordered more than 10 cakes from the bakery. But this particular time the cake was not good, and worst part was on giving feedback shop owner was not at not ready receptive inspite he bluntly said cake is good according for me.
In such high competative market, customer service goes hand in hand with product quality. Sorry to say but you should work on customer service.
In reply to your response, I really do not understand a sincere apology would be good for us but showing the same attitude of cake is good according to you reflects we as a customer must have bad taste buds. Manjeet we have ordered more than 10 cakes from you in past 1yr and such reply from you is not at all expected. Rather you should respond in more courteous manner and should have simply said will take care and will not repeat in future. Seriously you disappointed me. Yours never returning old customer.
Old review: Great cakes with right amount of sugar...
   Read moreWhen it comes to finding the best bakery shop in Gurgaon, look no further than the exquisite offerings at South City 2 Arcadia Market. This hidden gem boasts not only the finest cakes but also a wide array of delectable pastries, cookies, and bread. As the best cake shop in Gurgaon, their attention to detail and commitment to quality shine through in every slice. Whether you're celebrating a birthday, anniversary, or any special occasion, their customised cake shop will craft the perfect confection to suit your tastes and preferences. From elegant wedding cakes to whimsical birthday creations, their cake design shop in Gurgaon ensures that each masterpiece is a feast for the eyes and the taste buds. With a passion for baking and a dedication to excellence, South City 2 Arcadia Market stands out as the ultimate destination for indulging your sweet tooth and making every...
   Read moreWanted to celebrate a friends birthday and based on recommendation from a friend, decided to try out this bakery called BAKES N BERRIES.
While we ordered a 1 kg Choco Almond cake for the birthday boy, my sweet taste buds almost molested me to order some pastries to eat as well.
So we ordered the following for personal consumption :
Ferrero Rocher : Moist layers of chocolate with ferrero Rocher on top. Th sponge was soft and texture perfect.
Blueberry : : Fresh and flavourfulâŚLoved it
You could make out with each bite that both the above were fresh and every bite was a delight for the sweet taste buds
This is the go to place to order some delicious, fresh cakes and desserts and that too at not so high prices.
Will try out their other flavours too soon.
⢠Advice to the management : Our pastries came in a huge boxâŚyou need to have diff sizes...
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