Domino's Pizza | DLF Phase 2, Gurugram — Restaurant in Gurugram District

Dominos pizza maybe good but the service is pathetic! Beware of harassing delivery staff!!

The delivery man who came to deliver pizza from this outlet was EXTREMELY rude and point blank refused to admit it when he was late. I have proof of him being late as the first point of security to my place confirms his late coming as well. He was extremely rude, to the point where i felt he was harassing me for his fault. I asked him for his name as well to which he refused and said what will i do with his name, i said i should know who has come to deliver my pizza, to which he says i wont say. I asked him to make me talk to his manager, he first said no and then he said he doesnt have his number. He refused to deliver the pizza and was riding high on his attitude. After which i called dominos customer care and they admitted that he was late, the customer care executive also spoke to the delivery man and said that yes he was late. But the delivery man refused to admit and was arguing for more than 20 minutes.

It is not about the money but about the mental harassment that such delivery men cause. Just because they see a woman they feel that their ego has been challenged. Finally when he knew that his lies cannot be proved infront of the proof i held and upon the insistance of the customer care executive he handed of the pizza after i paid him the money due. I am extremely angry, extremely hurt by the attitude of this...

Dominos employees don't wear gloves there. Place is unhygienic. I want give review about poor service of Dlf phase 2 dominos. I have placed prepaid online order by their app two times. First time they cancelled order after half hour and same goes with second one. They didn't bother about informing the customer by any means nor by message niether by a phone call. After that I try to place the order by phone then they took order but didn't give any order number and again they didn't bother to inform to us that it will not be possible from their end. We called dominos 4-5 times to know the status but hang the phone saying us that they will connect to the concerned (Dlf phase 2, Gurgaon) branch of dominos. Seriously I never get such a worst service from Dominos. If the outlet is unable to take orders from customers then why they do not give clear message to their customer. Only they want is a good review and money but didn't value their customers. Dominos is...

We visited this Domino's on 10th March and it's worst experience ever... firstly cashier don't know that giving contact no. is optional and it's part of our privacy cashier denied to take order without contact no. and after that we had Pepsi that we buy from outside we started drinking it as everyone else is also drinking it but when we are about to finish manager senior with manager and 5-6 people surround us and that manager talked very badly with us that all other tables started staring us and we feel so disgusted and embarrassed like we have theft something from there. I told that person that why aren't you going to other tables and behave like this with them also then he started yelling at us that I will decide to whom and what to say not you after that I said that rules must be same for everyone than he sends his manager but he was not willing to do so.

Insulting customers in such a bad way in crowd is not at...