Harish Bakers & Sweets Sector 83 — Restaurant in Gurugram District

Highest level of horrible customer service: My complaint is about your outlet in Sector 83, Sapphire Mall, Gurgaon. You may be opening multiple outlets across the city but unfortunately, your customer service and dealings are way behind your competition (Om Sweets, Bikanerwala).

I am a regular customer of yours and order sweets and snacks worth Rs 500 to 1500 every week. Last Saturday, I ordered 1 Kg of Bengali Sweets for my guests which was delivered but found sour. The embarrassment we had to face in front of my guests is unparalleled. On top of that, when, I complained to your staff Sushil, he sent his staff to collect the remaining dessert back promising a credit note or sweets sent in exchange. Upon collection, no such commitments were fulfilled or as promised a call back in 2 mins - Well, its been 5 hours and I am still waiting for that callback.

I am sure losing a single customer doesn't matter to your growing a legacy. However, earning a single negative reputation is equivalent to 1000 new customers. My Advice: Train your staff to retain repeat customers - Its a digital world! Negative publicity travels faster than posts of newly...

So this Bakery is located in Saphire Mall of Sector 83 gurgaon. Its an open roof Mall so if its hot or rainy you would be exposed to the Weather.

The Mall has a basement parking which gets filled with water in monsoons and outside road you cant park vehicles as its completely unsafe & risky too due to heavy load of vehicles because this is the only mall in this area for now.

Knowing Harish bakery as a chain since long, as i used to collect stuff from the Old Gurgaon one. This one is a highly disappointing outlet as the taste and quality seems to be compromised.

I had purchased a Chocolate cake whose bread seemed really old while tasting (not a fresh preparation) and Jalebi left that stickiness of Oil while having. This was probably the first and last time i took something from this place, not going to do that again! NOT RECOMMENDED

#Follow me on INSTAGRAM for some amazing Food/Travel Blogs (ID:-...

PATHETIC EXPERIENCE IN RESTAURANT AND SHOP OF CHAAT N ICECREAM NEVER EVER EXPECTED FROM SUCH A BIG BRAND LIKE ONLY GOOD PLACE LEFT IS THE BAKERY NEITHER RESTAURANT NOR CHAAT CORNER RECOMMEND, CHHAT CORNER EXPERIENCE RUINED DUE TO ILLITERATE STAFF AND RESTAURANT EXPERIENCE RUINED WE INCLUDING MY FAMILY AND FRIENDS ARE BIG FAN OF FOOD SPECIALLY BURGER BUT THIS TIME EXPERIENCE GOT RUINED ONLY GOOD THING LEFT IS THE BAKERY AND ALL GOT BAD NOW 👎 WE HAVE GIVEN STRONG FEEDBACK HOPE THEY IMPROVES BUT GOOD PART THE FOOD HONEY CHILLI POTATO THE FOOD WAS STALE AND IT WAS SMELLING BAD BUT ONLY GOOD PART AS WE DIDN'T CONSUMED IT AS IT WAS SMELLING SO BAD N SOUR BUT WE WERE NOT BILLED BUT THE CRAZE N EXCITEMENT ABOUT HARISH IS GONE NOW I ALWAYS VISIT WITH MY FAMILY BUT THIS TIME EXPERIENCE GOT PATHETIC THAT WE CANT FORGET AND MORE OVER THE MOST PATHETIC EXPERIENCE GIIVN BY GROUND...