I was here for 15 days from 28 jan - 11 feb 2019 in my teaching trip. I would like to inform about my bad experience with this hotel, I hope it will be helpful for others guest. Room service menu allow here from 7 am - 11 pm for food as its mentioned on its booklet those available in hotel room. One day i called from my room regarding water bottle at 10.30 pm, reception people told me that have no availability of room service so I visited to receptions and have taken my own water bottle. My second bad experience i will share you here that i was so hungry at 10.52 pm and called to reception for food they told me they never take booking at this time so i should call them till 10.30 pm. Even i asked to reception boy, why you mention on your booklet that food is available till 11 pm then he told me that it will be change on booklet soon regarding food timing and all. But today food i cant serve you. I just wanted to know if any one stay at your hotel and need a water in mid night due to some urgency so who will provide water and necessary item. At last when i demand some complain paper where i can write my complain to this manager he did not give me paper regarding complain and told me better i talk to morning those person will sit here. Its really so shocking...
Read moreReview (June 2025 Visit):
I have visited this place a few times in the past and had decent experiences. However, my most recent visit in June 2025 was extremely disappointing and far below expectations.
Service: The service was exceptionally poor. Staff seemed untrained, inexperienced, and lacked basic hospitality skills. The wait time was unusually long, and there was no sense of urgency or coordination. The waitresses, in particular, were quite unapproachable and displayed a rude and arrogant attitude throughout.
Food:
Soup & Starter: Mediocre at best — lacked freshness and flavor.
Roti & Paneer Curry: This was the only saving grace of the meal — flavorful and well-prepared.
Biryani: Average — nothing stood out in terms of aroma or taste.
Desserts (Rasmalai & Rajbhog): Extremely disappointing. Both tasted like spoiled paneer soaked in water instead of milk. It was unpleasant and felt unhygienic.
Ambience: The ambience is still good and remains one of the few positives of this place.
Summary:
✅ Good Ambience
❌ Poor Service
❌ Rude and Untrained Staff
❌ Average Food Quality
❌ Extremely Poor...
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