Domino's Pizza | Madinagudda, Hyderabad — Restaurant in Hyderabad

(Order No 163) Since last 18 years not a single Diwali went by without placing an order from Domino's on the Festive night. Thanks to Madinaguda branch that streak of 18 years Finally Broke. I have placed an order at 10pm (Payment was also made). I waited patiently & finally around 11pm I got a message that my order has been Cancelled. If you have no capacity to take orders why would you accept the Order? If the order was accepted by mistake why wouldn't you cancel it immediately instead of making your customer starve at 11pm? Extremely Disappointed. Never faced such an issue from any other Domino's branch in my lifetime. I believe this branch is not more than 2 years old. It's already not organised. And there is 1 more Major issue which I have faced during my previous orders from the same Branch. Soon after delivering Food the delivery guys request to give the rating for the Pizza. Isn't that supposed to be done after eating the food? It's not right to ask for reviews before eating/checking the...

Order Number – 207 Date – 25th August

This is the biggest scam happening at Domino’s Pizza. Tonight, I ordered a Paneer Loaded parcel and Taco Loaded. But it is completely fake, because the items are exactly the same as the normal ones, only charged at a higher price. There is absolutely no difference, yet extra money is being taken. On top of that, the quality is third class. The service is the worst, and the behavior of the manager and staff is extremely poor, with no support at all.

Earlier, I had ordered an Indi Tandoori Cheese Burst Medium Pizza. That pizza was so badly made, I had never eaten something like that in my life. It was completely cold, tasted like dry bread or papad, and was totally disappointing.

I want to speak to the manager and higher authority about such pathetic service and quality. The outlet gives the worst service and delivers pizzas that are not...

AC never works at this location No fans and No ventilation Highly difficult for dine in option at this facility

I still fail to understand why the Owner is requesting contact numbers or email addresses in response to concerns about an unpleasant experience. What exactly is the intended use of these details?

Kindly refrain from posting templated responses without genuinely addressing the core of the query.

It would be greatly appreciated if you could demonstrate the actions taken—preferably with supporting images. Doing so would significantly enhance your brand's credibility, reflect courtesy toward your customers, and showcase a genuine commitment to customer...