Harley's Fine Baking - Madhapur — Restaurant in Hyderabad

I am a bakery chef from New Delhi I was in Hyderabad I ordered macarons with Austrian White Forest Crokant Medovik from Harley's Fine Baking which was not good at all I regret that why are you taking so much money from customer and giving less taste of product

The taste is not good.... I was expecting to get something good from a good bakery at such a high price but it is not like that, the cream tasted a bit sour... the quality of the pastry is not good

There is too much sugar in their pastry cake... Their quality matches the price, it is not good as per the taste, the cream is sour and the taste is not good, I threw away 1/3rd of the cake with the taste.... It may help someone, that's why I am giving this review.... I had placed the order earlier, saw 3-4 reviews, only best reviews were shown on google.... I tasted it first, checked it as the taste was not good, there are a lot of negative or bad...

Just 30mins back i walked into their store and ordered a Pistachio Medovik & Blueberry Cheesecake, I saw I could get 20% off if I ordered from their app. I wanted to when they suggested I could use Zomato gold or Swiggy as well for discount. I insisted, then they said ok. This felt confusing that they are discouraging customers from installing the app...why?? Now I take the order and come back home and take it out and see Macrons are missing in both. I call them that when the bill says with Macron, how did they miss? They tell me " no problem Ma'am, u let me know next time when u come, will give u".Infact i've ordered before from Zomato and always received with Macron. This felt extremely sly of them and I wonder if when customers walk in, they assume customers won't be aware so simply give these without macron by default till you actually counter them! Shocking to say the least. Can't stop but think...

One of the worst branch, which we have never expected as they r not at all having attention when they have Swiggy and zomato orders, towards the walk in customers. When I have visited last Sunday I have purchased Rs 3600/- worth pastries from that branch where I have waited 20mnts to give the order and the lady executive who has attended me , is not at all concentrating towards us and she is interested to complete the online orders which is not good impression to such a well established organisation. Even she doesn’t know how many pastries will come in a big box packing, she has packed 16pastries in 4 boxes , which is very heavy to carry where the Manikonda branch has given 24 pastries in 2 boxes.non talented employee that lady was.i don’t want to tell about her but it will be vast effect towards the company. I would suggest all, don’t walk into that branch, instead Manikonda branch...