Swiss Castle Bakery, Banjarahills — Restaurant in Hyderabad

One word "f@*#all". The reason for this despondent review is because : I entered the shop and asked if they have a brochure with prices. They said NO. So I asked how can I know what to order if I am @ home and what their speciality is --- their answer, "take a pic from the web and send us we will be it for you". No concept of UX, CX. I was pissed by his response, even small bakeries have a pamphlet... but I decided let's their cake, may be it has something special afterall they call themselves "Swiss Castle". So I ordered a packaged cake, seemed like sponge (Fun fact - if you want test someone's baking eat their simplest sponge, tells how good / bad they are)... I didn't see the type of cake. So I come home and taste it --- not much flavor, average. Then I see the name it was Pineapple Upside Down cake. Geez.. no Pineapple in Pineapple Upside down cake and no flavor of it either. Zero.

I recommend - please stay away if you are a gourmande and have a taste for good things. Verdict: Pricy, Bad Quality and...

My destination to buy birthday cakes in Banjara Hills was Deli9. But ever since they shut shop on Rd#1, I was at a loss and had to buy cakes from substandard places. But, I found Swiss Cakes and they are amazing. They do great birthday cakes in 3 kg and above as well as regular cakes in 1/2kg, 1 kg sizes. The cakes are not sugary or too sweet and at the same time taste well. In addition, they offer quite a few bakery items including puffs, rolls, buns, variety of snacks, pastries, along with packed savories. Most of they are quite reasonably priced and offer variety. Also, the staff is very helpful and do address our needs, even in emergencies (for birthday cakes) 1 kg cake costs around Rs. 800 while pastries are priced from Rs. 45 - Rs. 75. Puffs/rolls are priced between Rs. 15 - Rs. 60.. The images below of the cakes are all...

I recently had the pleasure of experiencing SWISS CASTLE BAKERY, and it exceeded all my expectations.

The taste of their baked goods is nothing short of exceptional.

What truly stood out was the bakery's commitment to providing personalized service. They take great care in ensuring that every order is treated with the utmost importance. I placed a custom order for a special occasion, and I was thoroughly impressed by how they kept me informed every step of the way. From confirming the order to sending updates as they prepared it, the transparency and communication were beyond what I’ve experienced at other bakeries.

It’s clear that they don’t just bake—they care deeply about their customers and the quality of their products. Every step of the process was executed with precision and care, and the final result was...