Ali's restaurant — Restaurant in Kannur

I had a mixed experience at Ali's Food Court. The food was decent, but the service was slow and the cleanliness was a bit lacking.

I ordered the spicy plate shawarma, which was large and filling. The chicken was cooked well and the spices were flavorful.

The service was slow. I waited over 20 minutes for my food to arrive, and the staff was not very attentive.

The cleanliness of the restaurant was also a bit of a concern. The tables were dirty, and there was a bit of dirty smell in the air.

Overall, I would give Ali's Food Court a 2-star rating. The food was decent, but the service and cleanliness were lacking.

If you're looking for a quick and affordable meal, Ali's Food Court is a decent option. However, if you're looking for a more high-quality dining experience, I would recommend going elsewhere.

Here are some specific things I would mention about the cleanliness of the restaurant:

The tables were dirty, with food and crumbs left behind. There was a bit of a smell of grease in the air. The floors were not very clean, and there were a few spills that had not...

I had a very unpleasant experience at this restaurant. While clearing the table, a staff member dropped the utensils, spilling curry on my wife’s dress and on my leg. Mistakes can happen, but what shocked me was the staff’s complete lack of empathy or even a genuine apology. The person at the cash counter and even the manager showed zero concern, simply acting as if nothing happened.

When I asked where to wash my leg, I was directed outside, and while I was cleaning, another staff member rudely shouted at me and even argued. Instead of helping, they made the situation worse. The manager’s apology was sarcastic and insincere.

Food taste was average, but the service and attitude were pathetic. Staff here need proper training in basic courtesy and customer handling. Definitely not a place I would ever visit again, and if I could rate below 1...

Title: Disappointing Experience at Alis (Caltex Area)

I recently had a disappointing experience at Alis. We placed an order and waited at our table, but when our child asked for normal water, we were told they only offer hot and cold water. When we requested to cancel our order because of this, the staff responded very rudely. It felt like they were not concerned about customer satisfaction, especially considering they seem to have a monopoly in the Caltex area. This poor service left a sour impression, and I won’t be returning again.

I hope they take this feedback seriously and improve their...