Domino's Pizza | SWAROOP NAGAR, Kanpur — Restaurant in Kanpur

Jubilant FoodWorks Limited (the Company) is a Jubilant Bhartia Group Company, The Company was incorporated in 1995 and initiated operations in 1996, The Company got listed on the Indian bourses in February 2010, Mr, Shyam S, Bhartia, Mr, Hari S, Bhartia and Jubilant Enpro Private Ltd, are the Promoters of the Company. The Company & its subsidiary operates Domino's Pizza brand with the exclusive rights for India, Nepal, Bangladesh and Sri Lanka, The Company is market leader in the pizza segment with a network of 1,126 Domino’s Pizza restaurants across 264 cities (as on October 26, 2017).

The Company is the market leader in the organized pizza market in the pizza home delivery segment in India, The Company has strengthened its portfolio by entering into an agreement with Dunkin' Donuts Franchising LLC, for developing the Dunkin' Donuts brand and operating restaurants in India,

Over the period since 1996, Domino's Pizza India has remained focused on delivering great tasting Pizzas and sides, superior quality, exceptional guest care and value for money offerings. We have endeavored to establish a reputation for being a home delivery specialist capable of delivering pizzas within 30 minutes or else FREE to a community of loyal consumers from all our restaurants around the country.

Domino's vision is focused on " Exceptional people on a mission to be the best pizza delivery company in the world!" We are committed to bringing fun, happiness and convenience to lives of our consumers by delivering delicious pizzas to their doorstep and our efforts are aimed at fulfilling this commitment towards a large and ever-growing guest base.

Domino's constantly strives to develop products that suit the tastes of our consumers and hence delighting them. Domino's believes strongly in the strategy of 'Think global and act local'. Thus, time and again we have been innovating with delicious new products such as crusts, toppings and flavours suitable to the taste buds of Indian Consumers. Further providing value for money and affordable products to our consumers has been an important part of our efforts. Our initiatives such as Fun Meal and Pizza Mania have been extremely popular with consumers looking for an affordable and value for money meal option.

Domino's believes that when a box of pizza is opened, family and friends come together to share the pizza. Hence, our brand positioning: ‘Yeh Hai Rishton Ka Time'

That's why, all our efforts, whether it is a new innovative and delicious product, offering consumers value for money deals, great service, countrywide presence or the promise to deliver in 30 minutes or free are all directed towards making relationships stronger, warmer and more fun by giving consumers an opportunity to get together, catch up, reunite and spend more...

I had an incredibly disappointing experience with Domino's, particularly due to the mishandling of my order and the poor customer service I received. I ordered the Hot Classic Sauce Chicken Wings, a favourite of mine for years, but after placing the order, I was informed by an employee named Miss Chandni that they were out of stock. I requested a refund to my Domino's wallet, which she hesitated to provide. Despite her saying she would try to resolve it, my order was marked as dispatched, but when it arrived, it was the wrong item. When I called Chandni back, she was unapologetic, hung up on me, and then blocked my number. This level of unprofessionalism is unacceptable. Domino's needs to train their staff better, especially in customer service. I'm extremely disappointed and won't be ordering from Domino's again due to this experience and also because of a similar experience which I had just a couple of days back from the same outlet. Also, to Ms. Chandni, as a customer, I deserve respect, not to have my number blocked after raising a concern. This level of unprofessionalism is unacceptable, and I expect better from someone in your position. Additionally, it’s essential to understand that customers are the ones keeping businesses like Domino’s running. When mistakes are made, your attitude should reflect a commitment to resolving the issue, not dismissing it.

As you can see in the picture, these are clearly not the classic hot sauce wings but likely the peri peri ones. They were extremely dry and had a strange taste, so I could only manage one bite before throwing the rest away. Believe me, I hate wasting food, which only added to my...

We had ordered pizza from this Swaroop Nagar Restaurant on 20/01/2021 of which Order No. is 237|20-01-2021|22:42:03 This order was delivered to us and while consumption of Creamy Tomato Pasta Pizza – Veg, a non edible material (Plastic with sharp edges) was discovered. We immediately reported the incident to the restaurant and we had received call from Mr. Pradip (Kanpur Head) and he informed that our concern was correct and while preparation of Pizza, a part of plastic container of pasta broke and fallen into the pizza which was not monitored by the staff responsible for preparation. The entire incident is captured in CCTV recordings. As regular consumer, we order food from such established brands like Dominos with the belief that we will get hygienic food prepared under supervision of well trained diligent staff which can be consumed by us & our children without any hesitation, but it is really shocking and horrifying for us, and such sheer negligence has made our confidence shaken up. Please be beware of such outlets and ordering food be avoided from here until unless corrective measures are taken up by...