Chef Bakers - Electronic City — Restaurant in Karnataka

Last month I ordered a Death by chocolate for my friend's birthday.. It was so yummy.. Just because everyone liked it, I agreed to take the incharge of getting cake fory another friend's birthday. Morning I placed order. The manager there asked me to come anytime in the evening saying it is available. But when I went there around 9pm to take the cake, he acted as if no order was placed. When he realized that the order was placed he started all dramas saying the guy who prepares the cake is not available now. He just left home due to an emergency. Is it even possible to prepare a cake by 15-20 minutes and that too Death-by-Chocolate. He managed to arrange another cake which was kept for another customer which the order was to be delivered by 12am. I was happy that finally I got the cake... Everyone were excited to have to it. But when the birthday boy was to cut the cake he realized it was sooooooooooooooo hard that even the knife was broken. Literally shameful I was.. Such a pathetic cake. Never seen.. Even though I had become one of those cake lovers.... This day I was literally a kind of devastated. Very bad cake it was.. I wanted to give 1 star. But the earlier cakes were yummy so on an average I will give 3 star.. Which is really worth for you guys.. U literally ruined the birthday...

ordered for a cake from Chef bakers online, worth 888rs on 9th of February 2023, to be delivered on the same day between 5pm and 7pm. Since there weren't any sms or mail update from them even by 5.15pm, I called the customer care number to get the update. The customer care team said they will ask the respective branch personnel to call me. The call did come and I was informed the flavor that I ordered was not available. They promised a refund within 3 to 4 working days which they said is their policy. On 18th when I called the bakers to check why the refund has not been done, he said it was refunded on 13th Feb. I checked my bank statement again and found that there were no transactions on that day. I asked them to get in touch with their bank to check why the money has not been credited to my account. To which they shared the screenshot with details of the payment made by me on 9th and a word refunded in the end. I kept telling them there is no proof that the money is sent to my account or any transaction ID with which I can check with my bank. He promised to call back and now he neither calls nor...

Service is too good. I ordered a cake for my kids birthday and the staff was really helpful. I want d a customised cake. Mr Hanumantha Reddy who's the manager for ecity pH 1 branch gave me his personal contact no and helped me a lot. He not just helped me but as well gave regular updates about my order. Special thanks to Mr Hanumantha Reddy for his wonderful service and a true example of going extra mile and helping your customers and just to quote he had so much of trust with his customers that he did not asked for a advance for my cusyomnised cake. This shows how he trusts his customer. Once again many thanks to Mr...