Hotel Sri Shanthi Sagar — Restaurant in Karnataka

We came coorg for a trip...We saw google saw 3 star and we decided to go here..... IT Was sunday... and the place was worstever hotel experienced in my lyf tym...there was oly 1 person handling 10 tables....He took the order...He placed the glass but forgot to fill the water. The water was bad quality.... we decided to havw alcarte North indian dishes...Waited for 20 minutes to 30 minutes...We wre served soup (Manchow) which was worst ever..... and many more items menu wre not available tht spoiled our mood.. after soup..We asked for The delay. THE PPL wre rude enough to tell 20 min it will take and told us to order South Indian Tali for fast service..We asked for north Indian tali but thy told that it will take 30 minuts. U better have south Indian taali..That was even more worst and thy dint had dealux tali...We noted Sambhar was like Daal and Rasam was water....We also saw Aplam was fallen down by some waiter and later on it was stammped by someone and the same aplam was served to other ppl on other table... Seriously dissappointed...We thought to give a feedback...but the respons frm Manager was worst..Oki sir we will see next time now you can go..Pls guys Ambica and udupi are best Veg...

Neel Sagar was recommended to us while in Coorg for some authentic local cuisine and it did not disappoint at all. The restaurant is located pretty much in the middle of the town, bang opposite the fort and on the way to Raja’s Seat from local bus station.

Ambiance: It doesn’t boast much of the ambiance. The lightening was a little low even though we went in the afternoon. Cleanliness wasn’t that good as the floor was a little dirty. Washrooms were more of a make-shift arrangement and not maintained well.

Food: We ordered their Coorgi special and it was great. The handi sabzi was essentially cauliflower manchurian balls in the local spices based orange curry cooked in an earthen pot. It was served popping hot and was absolutely delicious. Served with rice roti, it made a perfect combination to tickle your taste buds. As we had many things on our way, we did not try anything else but this restaurant is a must visit for some mouthwatering local cuisine.

Service: The service was quite fast. The waiter was a consultative and suggested couple of options after which we narrowed down to our final order. And in no time, we were relishing the amazing flavors of Coorg...

The food was okay and could use some improvements, the overall experience was disappointing due to poor customer service.Upon arrival, we were seated at a table that was not clean. When we mentioned this to the waiter, he responded with an attitude, insisting the table was clean and suggested we move to another table ourselves. This rude interaction set a negative tone for our visit. We were waiting for one of our team members to join us and asked the same waiter to give us a couple of minutes before taking our order. Despite seeing that we were ready, he ignored us for ten minutes and then rudely asked if we were done with our "5 minutes" and could he take the order. We ordered Ghee Dosa, Poori, and Idli, specifically requesting that the Poori be served first as we had a very hungry child with us. However, the waiter brought the Idli first and did not order the Dosa and Poori until much later. It took 20 minutes for the full order to arrive, and throughout, the waiter's behavior remained consistently arrogant and unprofessional. We have communicated the waiter's rude behavior to the cashier and hope they will address this issue to improve the...