UDUPI GARDEN — Restaurant in Karnataka

Review of Udupi Restaurant – Horrible Service, Stale Food & Chef’s Misbehavior

If you’re looking for a good dining experience, Udupi is the last place you should visit. Our experience here was filled with poor service, mismanagement, stale food, and even misbehavior from the chef.

We arrived before 12 p.m. and placed an order for a dosa, two idli vada, two masala teas, and two filter coffees. The order-taking process itself was frustrating—the server kept walking away to other tables instead of focusing on ours, delaying a simple task. After waiting 15-20 minutes, we received only one filter coffee. Then, after 25 minutes, the server casually informed us that dosa was unavailable—even while we saw another table being served dosa at the same moment. This happened only because he forgot to inform the kitchen about our order on time, making us suffer for his mistake.

Now, here’s where the mismanagement got even worse. The menu clearly states that South Indian food is served only until 12 p.m., and after 12 p.m., North Indian and other cuisines are available. First, they denied us dosa, and when we chose to order something else, they suddenly said that the chef for North Indian food hadn’t even arrived at the restaurant!

Frustrated, I went to the reception to check if the chef could prepare non-spicy food before confirming my order. The server had previously told me multiple times that the food would be spicy, so I inquired about two items but planned to order only one once they confirmed whether it could be made non-spicy. Instead of checking with the chef and letting me decide, the receptionist blindly said, “Yes, it will be done,” and within 5-10 minutes, both dishes—chilli paneer and biryani—arrived at our table, even though I had only planned to order one.

Since we had no other option, I chose to eat the biryani. That’s when things got disgusting. While eating, I noticed that fresh lachha onions were mixed with stale ones. After a few bites, I got a mouthful of something rotten, and my stomach immediately started aching. I stopped eating and showed the server, who saw the stale onions but had no explanation. We left the food untouched.

Now, the worst part—blatant misbehavior. When we went to the counter for billing, the chef himself came out and started yelling at us instead of acknowledging the issue. He refused to take responsibility, arguing that he could only deduct ₹60 for the spoiled food. But this wasn’t about money—it was about health. Serving stale food is a serious issue, but instead of handling the matter professionally, he continued to argue and misbehave.

Then came the most shocking part. The chef openly threatened us, saying: “Even if you want to review or complain, we will see to it.”

This level of arrogance and unprofessionalism is unacceptable.

With this experience, we left the restaurant feeling disgusted and shocked. I strongly urge others to avoid this place. The name Udupi might remind you of well-known, high-quality South Indian restaurants, but do not mistake this one for the same. The food, service, and management here are an absolute disgrace. There are far better restaurants in the city—choose wisely.

Response to restaurant’s reply...

Udupi hotels across the country are known for their crispy masala dosas, piping hot vadas and tangy sambars. But, did you know these hotels, unwittingly, also helped curb caste-based segregation in public spaces in India? It all started in the 13th century in Udupi, a small coastal town of Karnataka. In 1939 Rao started his first hotel Udupi Sri Krishna Vilas, now called Old Woodlands. The other prominent chain of Udupi restaurant is the Dasaprakash group, founded by K. Seetharama Rao, who gave up a low-grade salaried position in Mangalore to join his brothers' snack food (tiffin) business in Mysore in 1921. Shetty Kumar - Owner - udupi hotel Udupi restaurant is a brand name associated with good-quality vegetarian food. These Udupi restaurants were initially established by Brahmins from Tulu Nadu side of Karnataka. They opened up restaurants in Madras and Mumbai. Since then it has expanded into various cities of South India and beyond. Udupi" is derived from the word "Udupa" which means Moon in Sanskrit and is associated with the establishment of the ancient Chandramouleshwara temple. Geographically the region is separated from the rest of south interior peninsula by the towering heights of the Western Ghats. Kadandale Krishna Rao became the first major hotel owner from Udupi. He was born in 1898 in Kadandale village of Udupi district. His father was a small landowner, priest, and ayurvedic practitioner. He received little formal education as his parents took him out of school to help with family chores. Udupi restaurants are actually famous for their authentic South Indian breakfast such as dosa, idli, meduvada, utapam ,Upma, sheera and filter coffee. You can enjoy these breakfast food at any time of the day. In 1926-'27 Krishna Rao moved out of George Town and opened two restaurants on Mount Road – an area considered “the land of the Sahibs.” There was not “a single, decent vegetarian restaurant” in this centrally located area until Krishna Rao opened Udupi Sri Krishna Vilas and...

• Udupi Garden in Coorg is a hidden gem that offers a delightful culinary experience. • The restaurant's ambiance is vibrant and welcoming, with a charming traditional decor that instantly transports you to the heart of Coorg. • The menu is a vegetarian's paradise, featuring a wide range of South Indian delicacies that are bursting with authentic flavors. • The dosas at Udupi Garden are simply outstanding! They are perfectly crispy on the outside and soft on the inside, making every bite a heavenly experience. • The variety of chutneys and sambar accompanying the dosas are a flavor explosion, adding a tantalizing twist to the meal. • The service at Udupi Garden is top-notch. The staff is attentive, friendly, and always ready to assist with any special dietary requests or recommendations. • Don't miss their filter coffee, which is the perfect ending to a delicious meal. It is rich, aromatic, and leaves you craving for more. • The prices at Udupi Garden are reasonable, offering great value for the quality and quantity of food served. • The restaurant is conveniently located, making it an ideal spot for both locals and tourists to satisfy their South Indian cravings. • Overall, Udupi Garden in Coorg is a must-visit destination for vegetarian food lovers. It's a culinary haven that guarantees a memorable dining experience with its delectable dishes,...