BROWN TOWN BAKERY & CAFE, Matria Hospital — Restaurant in Kerala

I’ve always loved the food and ambience at Brown Town. Its one of my favourite places to dine, thanks to their consistently delicious dishes and warm, welcoming atmosphere. Recently, I faced an issue with a Swiggy order that was clearly a mistake on Swiggy’s end, which left me quite disappointed. However, the team at Brown Town went above and beyond to resolve the matter. A special thanks to Mr. Danish and the AGM, whose prompt and professional support truly reflected the restaurant’s commitment to customer satisfaction. Their dedication turned a frustrating experience into a reassuring reminder of why I admire Brown...

An uptown cafe with a good selection of pastries and munchies. The coffee and juices are good. Sandwiches and burgers are delicious and ensure tummy filling as well. Earlier, they used to serve chicken samosas, pathiris etc. which were all very delicious. They stopped it and now sell only western snacks to cater to the needs of iPhone freaks. Perhaps better margins are kept in mind considering the standards of the hospital they are located in. Who wants to take care of ordinary people anyway ! Well, I protest by reducing a star 🌟 in my...

We recently dined at this place. unfortunately, experienced food poisoning afterward. We attempted to contact the restaurant to address the issue but received no response. This lack of acknowledgment is both disappointing and unprofessional, reflecting very poorly on their customer service. We strongly urge the management to take such concerns seriously and improve their communication with customers. Really...