Hotel Ullas — Restaurant in Kerala

I am writing to raise a serious and urgent complaint against Hotel Ullas and the Swiggy platform.

Last night, I ordered food and paid in cash, trusting the hotel to provide a safe and edible meal. However, what I received was utterly inhumane and life-threatening. The egg roast was drowning in oil what appeared to be refined palm oil, making up more in the dish. There was no watery it's full of oil. food was extremely heavy, toxic, and poorly prepared.

After consuming just 5 chapathis and that egg roast, I suffered immediate stomach pain, severe indigestion, and could not sleep all night due to the distress. By morning, the pain persisted along with continuous burping and signs of food poisoning. I believe my health has been deliberately endangered, and I do not consider this a minor issue. This is a direct violation of food safety laws and a punishable criminal offense.

I demand immediate and strict action to be taken against the Hotel Ullas management and staff, and I am escalating this case legally. This is attempted harm to health for financial gain, and those responsible must face legal...

One of the Worst Restaurants I’ve Ever Ordered From! After a long and exhausting day of travel, I ordered Paneer Butter Masala and Gobi Manchurian—but what I received were two chicken curries instead. I’m currently observing Lent and strictly following a vegetarian diet, so this was not just disappointing, it was completely unacceptable and offensive. To top it off, the restaurant didn’t even have the basic decency to answer their phone or offer an apology. This is hands down one of the worst restaurants I’ve ever ordered from. If you want the wrong food, zero accountability, and a ruined meal, this is the place for you....

An average hotel restaurant in Thiruvalla. Had a Kothu Porotta from here and it was just ok. Taste was average. It didn't feel like it was fresh but felt like it was made in morning and heated before providing. Customer service is average. Other customer near me ordered a biriyani. As they started to eat that, they felt something is wrong with the biriyani. So they left and complained it to the billing person. But not sure they are going to make it right.

The upper floor have a swing there and it seemed good. That will be a fun thing...