KFC — Restaurant in Kerala

Rarasha kfc supervisor hi lite mall. Very rude and unprofessional behaviour my family and me order family combo and try payment via debit card it was fail and she blame my son touch different swatch my son having plaster on his hand so i understand something touch cloth then she asking me very rude do u have a cash or g pay i tell her I have only card she was not interested at all but very hadly she try card again this time i did everything but still the meshine did saim and she blame very badly infront of other guests my card not good I was shock she don't did nothing she hardly trying to avoid me and my family again I went to Popeyes saim card it's successful pay money i want show her i did payment saim card again she is blaming me only my mistake she is horrible very rude unprofessional how kfc keep this kind of employ i am very disappointed again all staff no smile no greetings nothing i feel thay all working like AI take immediate action against kfc staff behaviour hi lite mall kozhikode shame us...

I had a very disappointing experience at this KFC branch. We came in to have a meal, but first had to wait in a long queue. Just when we were about to order, we were told the system had crashed and were directed to use the self-service kiosks instead.

Unfortunately, we couldn’t find the meal options we were looking for, so we asked a staff member for help. She was already assisting someone else, but when we asked about the meal options, she said she didn’t know. It was surprising and frustrating to hear that someone working at KFC didn’t know how to help with basic ordering. She asked another staff member, who also seemed clueless.

None of them were helpful, and there was no guidance or support. It was really annoying because we were hungry and just wanted to order food—and if the system crashes, there should at least be a proper way to assist customers. Sadly, that wasn’t...

I placed a takeaway order from this shop for 12 big pieces of chicken, but it took more than 15 minutes to deliver. When I got home and opened the package, I noticed that only the top 5-6 pieces were good. The remaining pieces were very small. I felt embarrassed in front of my guests.

I tried contacting the shop via phone, but the number didn’t work. I also raised a concern with KFC customer care, and they assured me that the shop would contact me within 15 minutes. However, I haven’t received any response yet.

I’ve attached a photo of the chicken pieces...