Veggie Square — Restaurant in Kerala

I recently faced a frustrating experience with this restaurant via Swiggy. I ordered two poori sets with curry, assuming each set would include three pooris, as is typical for such meals. However, I only received two pooris in total, which was unexpected and disappointing. The total cost of ₹206 felt unjustified for the reduced serving size.

When I raised the issue with Swiggy’s support, I initially hoped to receive the correct order. Unfortunately, the restaurant refused to provide what I had paid for. As a resolution, Swiggy offered a refund , which I reluctantly accepted. However, this did not address the inconvenience caused, particularly since the order was intended to...

I visited this place twice and both the times my experience was good.

One day I went to have lunch and got chole bhature, which was very huge and I couldn’t finish it. The person who served the food, smiled and asked me why I haven’t eaten it all. As a person living away from home and hometown, I really felt happy that someone enquires with care.

The next time, I went for a morning coffee. The inside of the hotel was full at that early hours and hence I decided to take a seat out. Got a good cup of coffee for just 20rs.

Overall the food, the ambiance and the service everything is...

Once, I ordered masala dosa & vada through Swiggy from here. The food was very good, but the packaging was not. I ordered 3 masala dosas, 2 of which were packed well, but the 3rd one was just kept sandwiched between the other 2 without any individual packaging. I hope you improve your packing.

Edit: Ordered again. The quality of food has come down and the packaging also has become worse. Ordered 2 masala dosas this time, they wrapped them together inside a single wrap. On opening, both masala dosas were stuck together....