Visited Hotel Aryaa's Alappuzha, eager to explore their vegetarian cuisine. Upon arrival, we were warmly greeted with a smile and seated at a neat table, setting a positive tone for our dining experience.
The food was a highlight, with the Ghee roast, Chilli parata, and coffee being particularly delicious. Our server was attentive, ensuring our needs were met throughout the meal. However, we noticed some areas for improvement. Notably, no menu was provided, and the restaurant experienced a brief power outage, leaving us dining without lights and fans for approximately five minutes.
Unfortunately, our experience was marred by several issues. The interior cleanliness was lacking, with visible dust accumulation on the ceilings. Moreover, we observed our server interacting rudely with another table of guests, pressuring them to order quickly due to the impending kitchen closure. This behavior was unprofessional and unwarranted.
The most disappointing aspect, however, was the billing process. Our server presented the bill without inquiring if we desired additional items, such as desserts or snacks. Furthermore, he explicitly requested a cash payment, including a tip. When I opted for digital payment, he persistently asked for a tip, creating an uncomfortable atmosphere.
To improve, Hotel Aryaa's management should focus on providing menus, ensuring electricity backup, enhancing interior cleanliness, and training staff on respectful communication. Most importantly, educate staff that tips are voluntary, not mandatory.
Despite these shortcomings, the food quality was satisfactory. We plan to revisit Hotel Aryaa's when passing through Alappuzha, hoping that necessary improvements will be made to enhance the overall...
Read moreJust now visited this restaurant for lunch. I’m a Tamil girl living in alleppey. I was craving for some Tamil food and yet the reviews were mixed, I decided to have lunch here. First of all, I waited for a long time to give my order. The restaurant was fully packed and many were having meals, so nobody came to take my order. Finally got my food, chilly parotta. The food was good. But I couldn’t finish it, and hence asked for a parcel of the leftover which again took so much time. Even after the upi payment, I waited to confirm it with the cashier for which he nodded like my school principal. Overall the ambience and food is okay but the service...
Read more"I'm blown away by the flavors and variety at Hotel Aryaas! it's not always easy to find exciting options, but this place truly delivers. The menu is creative and extensive, with something for every taste and dietary preference. The dishes are expertly prepared, presented, and priced reasonably. Standouts include the Masala Dosa and Puri Masala with two filter coffees.The service is warm, attentive, and knowledgeable. Ambiance is cozy and inviting. Whether you're a vegetarian or just looking for a meatless meal, Hotel Aryaas is a must-visit destination. Can't wait to come back...
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