Piccolo Cafe — Restaurant in Madhya Pradesh

Our recent visit was a rollercoaster of disappointment. We were excited to bring friends after a great first visit, but things went south fast.

My husband, on a keto diet, just asked for some cucumber and carrots on the side (for a fee) with a dish we had ordered. Simple, right? Nope. They denied not once, but twice. My husband told the staff that they shouldn’t be so stringent like Taj hotels and be more accommodating. It took way too much effort to sort out, involving the owner who, at first apologetic, suddenly flipped at my husband saying “how can you compare this to taj and you can’t talk to my staff like that.” The staff complained to her and put a very wrong allegation. The tone and context in which it was said was completely forged by the staff. Being polite to resolve conflict is the number rule in hospitality.

The staff repeatedly interrupted our meal by clearing plates, and got confused over simple requests, such as lime and salt.

Everyone lacked basic communication and customer service skills. We genuinely hope you guys learn from this, but unfortunately, we won't be back. Best of...

I recently had the pleasure of visiting this rooftop café, and it was an unforgettable experience. The moment I stepped in, I was captivated by the stunning panoramic views of the city skyline. The ambiance was both chic and relaxed, creating the perfect setting for a leisurely afternoon.

The décor was tastefully done, with both indoor and outdoor comfortable seating that added to the charm. The service was exceptional – the staff were attentive and friendly, making sure every guest felt welcome. specifically Shreshtha and Asif who hosted us exceptionally well.

The menu was diverse, offering a range of delicious options from light bites to hearty meals. I tried the mushroom tortellini and the Nariyal Irish creme frappe, and it was simply divine. The flavors were well-balanced and the presentation was top-notch.

Overall, the rooftop café provided an exquisite blend of great food, excellent service, and breathtaking views. It’s a must-visit for anyone looking to enjoy a unique dining experience in the city....

recently visited Piccolo Cafe and absolutely loved the place! From the moment I walked in, the cozy ambiance and warm lighting created a perfect setting for a relaxing time. The decor was aesthetic, and the vibe was just right—not too loud, not too dull—making it an ideal spot to unwind.

The food was amazing! I tried the Penne Pasta and Madagascar Frappe, and both were delicious. The pasta was perfectly cooked with rich flavors, and the frappe was smooth and refreshing. Every bite was worth it!

What truly made my experience special was the exceptional service. A big shoutout to Shrestha, who was incredibly kind, polite, and attentive. She made sure we were comfortable, checked in on us at the right moments, and served everything with a genuine smile. It’s rare to come across staff who are so dedicated to making guests feel welcome, and she definitely made my visit even better.

Overall, Piccolo Cafe is a must-visit!...