Merwans Cake Stop — Restaurant in Mumbai

Be Cautious While Buying from Merwan Cake Shop, Byculla

I recently had a disappointing experience with Merwan Cake Shop in Byculla. I purchased a pastry from their shop, only to realize it was stale. When I called to raise the issue, the owner, Mr. Vinod Sharma, dismissed my complaint and casually offered to replace the cake. This response implies they knowingly served a product that wasn’t fresh.

It’s unacceptable for any food business to compromise on quality, especially with items meant for consumption. Such negligence not only reflects poorly on their service but also poses potential health risks to customers.

I urge everyone to be cautious while purchasing anything from Merwan Cake Shop, Byculla. Always check the quality of their products before buying, as they may not take customer concerns seriously. Your health and satisfaction should never be compromised.

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I bought Rajkot pastry for my daughter toddler who is one nd half year old & made her feed this pastry, when tested leftover pastry I realised this pastry was stale, I was worried for my daughter as I feed her this stale pastry, when I called this cake shop to let them know about this incident, shop keeper name Vinod sharma irrespective handling my complaint emphasised how his cakes are fresh and how they do not keep stale cake, not ready to accept his fault services, and offered me another pastry instead. When I told him taking another pastry do not resolve my issue, I urge every one stop ordering cakes from this shop. As this will cost...

Amazing is just the word. Good food with very reasonable cost. We had visited to place an order for my sons birthday party. We ordered chicken garlic pattice and chicken cheese rolls. We had places the ordered in advance. But they made sure that the order was packed and ready on time. One has to keep in mind that there is no parking available so one has to park the car on the main road. The staff here is very helpful and polite. The cakes here are also amazing. They also make boxes for birthday party and office party. But they don't delivere so one has to go and...