Palsaniya Bakerz and Confectionery — Restaurant in Mumbai

To begin with, the message on the cake was all smudged and not written properly at all. The cake is full of cream and that's not we ordered for when we selected the cake from the menu on the app..We ordered for a "choco bliss cake" but the image of the cake on the Zomato app is misleading and does not match the actual cake at all. You can compare the two and see it for yourself as I am attaching images of the cake for your reference.

The taste of the cake is also not upto the mark as it got an odd taste to it. The cake smelt like petrol to be very honest. It's a feast today for us and that's why I ordered a cake for my family to celebrate this feast/festival but we are really disappointed by the cake that was delivered to us.

Please initiate a refund for the amount paid, this is not what I expect when I paid...

I ordered a cake from this bakery for my daughter’s 1st birthday, expecting it to be a special treat for our family gathering. Unfortunately, the cake tasted extremely salty, and the cream was of poor quality. I went back to the bakery to share my feedback, not looking for a refund, but simply to inform them. Instead of acknowledging the issue, they rudely dismissed my concerns and insisted that this is how their cake is supposed to taste.

It’s disappointing that not only was the quality lacking, but the customer service was also unprofessional. I hope they take this feedback seriously so no one else has a similar experience.

Definitely not a place I...

I ordered a cake from this bakery for a family celebration, and the taste was shockingly bad. The cake was overwhelmingly salty, and the cream tasted off. It was honestly one of the worst cakes we’ve ever had. For a bakery, I expected much higher quality, especially for a special occasion.

APKE BACHO KA BIRTHDAY KHARAB KARNA HAIN TO PALSANIYA...